Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at Netflix, shares the key insights that led her to toss the handbook out the window. Hosted on Acast. See acast.com/privacy for more information.
Patty McCord, the former chief talent officer at Netflix and author of that company's famous "culture deck," talks with Recode's Kara Swisher about her new book, "Powerful: Building a Culture of Freedom and Responsibility." McCord recalls how CEO Reed Hastings convinced her to work at Netflix and how they developed the principles of the company's culture over many years — which Hastings unilaterally published online, generating millions of downloads. She also talks about the common mistakes companies make when hiring and firing, why coddling employees with Google-style perks is overrated and how businesses can make lasting change in the aftermath of the #MeToo movement. Learn more about your ad choices. Visit podcastchoices.com/adchoices