Recode Decode: Innovation in the midwest
Recode's Kara Swisher and her executive producer Erica Anderson talk with a panel of entrepreneurs in Valparaiso, Indiana: Sarah Hallberg, the Medical Director of Virta Health; Eric Christopher, the co-founder and CEO of Zylo; and Robin Fleming, the CEO of Anvl. They discuss the positives and negatives of being tech entrepreneurs in an area not typically associated with the digital revolution, including hiring and retention, the impact of local success stories that went global such as ExactTarget, and the challenges of attracting venture capital funding. Plus: What changes would have the most positive impact on Indiana's entrepreneurial scene?
Read a full transcript of this interview here.
Featuring:
Sarah Hallberg (@drsarahhallberg), Medical Director of Virta Health
Eric Christopher, co-founder and CEO of Zylo (@getzylo)
Robin Fleming, CEO of Anvl (@ANVLapp)
Hosts:
Kara Swisher (@karaswisher), Recode co-founder and editor-at-large
Erica Anderson (@EricaAmerica), executive producer
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SaaStr 252: How To Make The Transition From Founder Led Sales To Sales Team, The Truth About Raising a Series A Round As a Non-Bay Area Company and Why Employee 50 Is Such a Big Turning Point
Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. To date, Eric has raised over $12m for Zylo from some of the best in the business including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. Finally, prior to Shoutlet, Eric spent over 7 years at ExactTarget as a Senior Business Development Manager which is where he met High Alpha's Scott Dorsey.
In Today's Episode We Discuss:
How Eric made his way into the world of startups and SaaS? What were his biggest takeaways from working with Scott Dorsey @ ExactTarget? What was the founding moment with Zylo?
What have been Eric's biggest lessons when it comes to making the transition from founder led sales to sales team? What would we have done differently with the benefit of hindsight? What were the biggest challenges in the process?
How does Eric think about the importance of quantity vs quality of logos when acquiring your first few customers? Do big logo brand names really provide social validity or is it over-hyped? How does Eric think about discounting in the early days? What can founders do to really extract the most value from the discount they are giving away?
Why does Eric believe that hitting the employee 50 mark is a huge moment for founders and the scaling of the company? What fundamentally changes? What gets harder? What gets easier? How has Eric seen his role evolve with the scaling of the team? How does Eric think about goal and KPI setting with a much larger team? What needs to change? How does one create and retain accountability and ownership at scale?
Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? What has changed? How does this make Eric change the way he approaches benchmarking, capital allocation and growth? How did Eric find raising the Series A as a non-Bay area company?
Eric's 60 Second SaaStr:
What does Eric know now that he wishes he had known at the beginning?
What is the toughest role to hire for today?
If the money is on the table, take it. Agree or not? Why?
Read the full transcript on our blog.
If you would like to find out more about the show and the guests presented, you can follow us on Twitter here:
Jason Lemkin
Harry Stebbings
SaaStr
Eric Christopher