Chris Hutchins is the creator and host of All the Hacks, a podcast that helps people upgrade their life, money, and travel. He previously founded Grove (acquired by Wealthfront) and Milk (acquired by Google), led New Product Strategy at Wealthfront, and was a Partner at Google Ventures. Most importantly, he is the person Kevin Rose and I call if we want to figure how to get a better deal on just about anything in the world, or if we just want to learn about his latest hijinks doing things like getting $200 flights to Japan, running gold pseudo-arbitrage at retail, or dirt-cheap trips to Bora Bora. We cover all three and more in this conversation.
Sponsors:
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Timestamps:
[00:00:00] Curses! COVID again. (Start.)
[00:00:32] Meet Chris Hutchins: master of All the Hacks.
[00:06:22] Coping with a Frankenstein’s Monster of travel points.
[00:10:27] How did Chris become obsessed with the art of arbitrage?
[00:12:18] Flipping gift cards for fun and profit.
[00:17:17] The mechanics of Costco gold arbitrage.
[00:22:31] Using AwardTool for finding point deals.
[00:25:19] Daydream exploring with PointsYeah.
[00:27:27] Why do modern airlines rely on loyalty programs to survive?
[00:33:22] Chris maps out the different kinds of points and how to optimize them.
[00:36:22] My inner struggle: hoard vs. spend.
[00:37:55] Creative uses for large point balances.
[00:41:20] Cash back card alternatives.
[00:44:14] Chris analyzes the value of my 12 million Amex points.
[00:46:23] 200 hotel nights or 150 business class flights?
[00:48:47] Seat availability challenges and alert rebooking strategies.
[00:55:33] Making use of smaller airline point balances.
[00:58:57] Non-travel uses for points.
[01:02:26] Strategies for expiring points.
[01:06:12] Flexible booking for maximum value.
[01:07:12] Using Seats.aero for a Lufthansa first class and Frankfurt terminal experience.
[01:10:45] Using Rooms.aero to find surprise hotel deals around the world.
[01:11:51] Point strategies gone wrong and the optimizer’s curse.
[01:14:36] Using Points Path with Google Flights to decide if a trip is worth the points.
[01:15:30] The Dunning-Kruger curve of points hacking.
[01:18:13] Escaping the optimization trap: when frugality becomes a burden.
[01:21:33] What I could have done differently with my reward cards.
[01:24:28] Points arbitrage: buying vs. earning.
[01:27:01] Optimal reward cards for small business owners.
[01:28:07] Status benefits and Southwest’s companion pass.
[01:32:05] Pudding cups, $1 coins, and other heartwarming arbitrage tales.
[01:36:47] How Chris saved $11,000 on his wedding by bartering with points.
[01:38:53] Using points for employee/family gifts and business benefits.
[01:42:09] How Chris would optimize point resources in my shoes.
[01:45:16] The joy (and livelihood) Chris gets from sharing a day in his life.
[01:46:57] Pondering AI’s future impact on travel, point optimization, regulatory changes, and itinerary planning.
[01:53:56] Hotel relationship building through direct communication.
[01:57:01] Insider restaurant hacks.
[01:58:05] Credit card signup bonuses and credit score impact.
[02:00:31] Card closure strategy and credit history preservation.
[02:03:35] Amex Platinum Card evaluation and optimization.
[02:06:12] Using government-sanctioned Annualcreditreport.com to monitor your credit report.
[02:08:49] Spousal credit card strategy: doubling bonuses.
[02:10:24] Chris’ travel enjoyment philosophy and spending mindset.
[02:13:36] Paying cash vs. points at the Four Seasons Lanai.
[02:15:08] Learning how to spend money as a frugal person.
[02:17:28] High-quality experiences over extreme optimization.
[02:18:38] Die with Zero: Bill Perkins and the money timing game.
[02:21:14] Coast FIRE (Financial Independence Retire Early).
[02:22:38] Recommended reading for developing a conscious, fulfilling relationship with money.
[02:25:47] The limits of universal financial advice.
[02:29:48] Chris’ potential alternative career paths.
[02:32:09] The fisherman parable and contentment.
[02:33:17] Parting thoughts.
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For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.
For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsors
Sign up for Tim’s email newsletter (5-Bullet Friday) at tim.blog/friday.
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Past guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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—
Andy Johns is a former tech exec and VC who had a successful run at several startups—including Facebook, Twitter, Wealthfront, and Quora—but left it all behind a few years ago to take a new direction in life. Now a mental health advocate, he aids military veterans with PTSD, guides burnt-out high achievers to new paths, and shares his healing journey from childhood trauma and mental illness through his newsletter, Clues Dot Life. In this episode, we discuss:
• Why Andy left his seven-figure VC career behind
• The four-step process of deep personal transformation
• When suffering is necessary vs. unnecessary
• Tips for finding a good therapist
• How a writing practice can help you heal
• When you’re in need of radical transformation
—
Find the full transcript at: https://www.lennysnewsletter.com/p/when-enough-is-enough-andy-johns
—
Where to find Andy Johns:
• Twitter/X: https://twitter.com/cluesdotlife
• LinkedIn: https://www.linkedin.com/in/andrewjohns/
• Website: https://www.clues.life/
• Newsletter: https://andyjohns.substack.com/
—
Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• Twitter/X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
—
In this episode, we cover:
(00:00) Andy’s background
(04:45) His personal burnout story
(12:55) The high incidence of mental health struggles in tech
(14:41) Why Andy walked away from a seven-figure VC job
(20:29) His work in mental health advocacy
(23:32) The four-step process of deep personal transformation
(31:40) The ego’s involvement
(33:23) Necessary vs. unnecessary suffering
(37:01) First steps in understanding your suffering
(38:59) Advice on finding a therapist
(42:11) How a writing practice can help you heal
(43:47) Two methods for writing to gain self-understanding
(47:47) Signs you’re dealing with more than just typical job stress
(52:22) How to move into a place of self-compassion
(57:16) The unpredictable timeline of healing
(59:59) How to develop compassion for others
(1:02:19) Why not everyone needs a radical transformation
(1:04:10) The story of Pema Chodron’s transformation
(1:06:06) What holds people back from making changes
(1:13:29) Finding your own unique path to healing
(1:17:32) Andy’s closing message to anyone feeling pulled toward a new chapter
(1:18:59) How Andy is doing now
—
Referenced:
• How to know when to stop: https://www.lennysnewsletter.com/p/how-to-know-when-to-stop
• Heroic Hearts Project: https://heroicheartsproject.org/
• Panic attacks and panic disorder: https://my.clevelandclinic.org/health/diseases/4451-panic-attack-panic-disorder
• The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma: https://www.amazon.com/Body-Keeps-Score-Healing-Trauma/dp/0143127748
• Vipassana meditation: https://www.dhamma.org/en/index
• The Power of Now: A Guide to Spiritual Enlightenment: https://www.amazon.com/Power-Now-Guide-Spiritual-Enlightenment/dp/1577314808
• Moby Dick: https://www.amazon.com/Moby-Dick-Herman-Melville/dp/1503280780
• When Things Fall Apart: Heart Advice for Difficult Times: https://www.amazon.com/When-Things-Fall-Apart-Difficult/dp/1611803438
—
Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
—
Lenny may be an investor in the companies discussed.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe
Wealthfront Chairman and Co-Founder Andy Rachleff joins Jason for an incredible interview! They start the show by discussing the SVB situation before breaking down different tech mini-crashes throughout Silicon Valley history (2:28). Then, they break down Wealthfront’s business and how to know if a business has market pull (40:49). They finish up the show by covering a range of topics, from AI to stock-based comp (1:13:45).
(0:00) Jason kicks off the show
(2:28) SVB situation
(9:26) The FDIC’s $250K limit
(13:27) MasterClass - Get 15% off an annual membership at https://masterclass.com/startups
(14:49) The bank run
(16:17) The SVB ecosystem
(22:20) Merge - Integrate up to 5 customers for free today at https://merge.dev/twist
(23:45) Cycle changes
(36:15) How to judge a VC
(39:27) Issuu - Get 50% off when you go to https://issuu.com/podcast and use promo code twist
(40:49) Wealthfront’s operation
(48:58) Reactions to the market
(55:00) Modern analysis and stock buybacks
(1:01:24 ) Caring about profitability
(1:02:06) Attaining market pull
(1:13:45) Andy’s thoughts on AI
(1:16:31) The makeup of a great entrepreneur
(1:18:50) Stock-based compensation
(1:25:06) How we avoided inflation
FOLLOW Andy: https://twitter.com/arachleff
FOLLOW Jason: https://linktr.ee/calacanis
Chris Hutchins recently left his position as Head of New Product Strategy at Wealthfront to focus full-time on his podcast, All the Hacks. If you’re thinking about starting your own podcast or are simply interested in the process, be sure to check out today’s episode. We dive deep on all things podcasting: the pros and cons, how to climb the charts, and how much time you should expect to spend on each episode from start to finish. We talk in-depth about the process, from pre-production to publication, and share all of the products we use for recording, editing, and publishing. Chris also offers some important tips and tricks on how to get your first subscribers and how to market and grow your podcast, as well as some incredible money-saving hacks that you can start implementing today.
—
Find the full transcript here: https://www.lennysnewsletter.com/p/launching-and-growing-a-podcast-chris
—
Thank you to our wonderful sponsors for supporting this podcast:
• Notion—One workspace. Every team: https://www.notion.com/lennyspod
• Vanta—Automate compliance. Simplify security: https://vanta.com/lenny
• Lenny’s Job Board—Hire the best product people. Find the best product gigs: https://www.lennysjobs.com/talent
—
Where to find Chris Hutchins:
• Twitter: https://twitter.com/hutchins
• LinkedIn: https://www.linkedin.com/in/chrishutchins/
• Website: https://chrishutchins.com/
—
Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• Twitter: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
—
Referenced:
• All the Hacks podcast: https://www.allthehacks.com/
• All the Hacks newsletter: https://allthehacks.com/email
• Andy Rachleff on Twitter: https://twitter.com/arachleff
• Kerri Walsh Jennings on All the Hacks: https://www.allthehacks.com/performance-psychology-kerri-walsh-jennings/
• Descript: https://www.descript.com/
• Erika Taught Me podcast: https://podcasts.apple.com/us/podcast/erika-taught-me/id1650076906
• Leigh Rowan on All the Hacks: https://www.allthehacks.com/travel-hacks-leigh-rowan/
• Kevin Kelly’s “1,000 True Fans”: https://kk.org/thetechnium/1000-true-fans/
• Emily Oster’s books: https://emilyoster.net/writing/
• Chris Hutchins on The Kevin Rose Show: https://podcast.kevinrose.com/guests/chris-hutchins/
• Nick Gray’s newsletter: https://nickgray.net/signup-for-email-updates/
• The 2-Hour Cocktail Party: How to Build Big Relationships with Small Gatherings: https://www.amazon.com/2-Hour-Cocktail-Party-Relationships-Gatherings-ebook/dp/B0B2KW6T7J
• MrBeast on YouTube: https://www.youtube.com/channel/UCX6OQ3DkcsbYNE6H8uQQuVA
• Gary Vaynerchuk on Twitter: https://twitter.com/garyvee
• The Danny Miranda Podcast: https://podcasts.apple.com/us/podcast/the-danny-miranda-podcast/id1532160275
• Ray Dalio on Twitter: https://twitter.com/RayDalio
• Danny Miranda’s newsletter on Substack: https://dannymiranda.substack.com/
• ATRX2100 mic bundle on Amazon: https://www.amazon.com/Audio-Technica-ATR2100X-USB-Microphone-Bundle-Filter/dp/B082SYHRY9/r
• Riverside: https://riverside.fm/
• Focusrite Scarlett 2i2 on Amazon: https://www.amazon.com/Focusrite-Scarlett-Audio-Interface-Tools/dp/B07QR73T66
• Sony Alpha 7C mirrorless full-frame camera on Amazon: https://www.amazon.com/Sony-Alpha-Full-Frame-Mirrorless-Camera/dp/B08HVZLQ4F
• Adobe Audition: https://www.adobe.com/products/audition.html
• Pro Tools: https://www.avid.com/pro-tools
• Podpage: https://www.podpage.com/
• Simplecast: https://www.simplecast.com/
• Chartable: https://chartable.com/
• Podstatus: https://podstatus.com/
• Overcast: https://overcast.fm/
• Happy Money: https://www.amazon.com/Happy-Money-Ken-Honda-audiobook/dp/B07MJHJ57T/
• Vagabonding: An Uncommon Guide to the Art of Long-Term World Travel: https://www.amazon.com/Vagabonding-Uncommon-Guide-Long-Term-Travel/dp/0812992180
• Die with Zero: https://www.amazon.com/Die-Zero-Getting-Your-Money/dp/0358099765
• Animal Spirits Podcast: https://podcasts.apple.com/us/podcast/animal-spirits-podcast/id1310192007
• Mythic Quest on AppleTV+: https://tv.apple.com/us/show/mythic-quest
• Unclaimed money: https://www.usa.gov/unclaimed-money
• Savendeals.com: https://www.savendeals.com/
—
In this episode, we cover:
(00:00) Chris’s background
(03:25) Lesson’s from Wealthfront
(09:25) Why storytelling and communication are every bit as important as the product
(11:04) Why you need to understand the user’s experience and keep up with what others are building
(14:56) Why you should focus on overall impact, not just doing what your boss wants
(17:39) Why Chris likes working on big, crazy ideas
(19:10) The early days of Chris’s All the Hacks podcast
(21:34) The pros and cons of starting a podcast
(24:19) The time required to produce an episode
(27:09) How Lenny started his podcast
(28:29) Launch lessons and how Apple rankings work
(30:49) Why you need to create authentic content
(32:57) Be one person’s favorite podcast
(35:01) How Chris ideated and titled All the Hacks
(40:09) How to get started and get your first subscribers
(43:52) How Gary Vaynerchuk used Twitter to establish authority
(45:07) How to take advantage of platforms with built-in growth engines
(47:42) The power of in-person interviews
(48:57) How to pitch to other podcasts
(51:27) Equipment and products for producing podcasts
(57:36) How many downloads it takes in order to be taken seriously
(1:01:28) Using Overcast as a growth lever
(1:09:02) Lightning round
—
Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe
Casey Winters is the Chief Product Officer at Eventbrite where he leads the PM, product design, research, and growth marketing teams. Prior to Eventbrite, Casey spent close to 3 years at Pinterest where he led the growth product team.
Andy Johns is one of the pre-eminent growth leaders of the last decade. Andy's career started in growth at Facebook when the company scaled from 100M-500M active users. Since he has worked in some of the leading growth orgs at companies like Twitter, Quora and more recently at Wealthfront as Head of Growth and President.
Bangaly Kaba is the Head of Platform Growth @ Popshop Live, a live streaming mobile marketplace that combines commerce, entertainment, and social. Prior to Popshop, Bangaly led the product growth and consumer product orgs at Instacart and before Instacart was Head of Growth @ Instagram, where he built and led the product team that helped grow Instagram from 440M to > 1B monthly actives in 2.5yrs.
Elena Verna is a master when it comes to all things starting and scaling growth organizations. Previously, Elena spent over 7 years as SVP Growth @ SurveyMonkey where she ran product, growth marketing, and data teams. Post SurveyMonkey, Elena worked with the rocket ship that is Miro both as Interim CMO and as an advisor.
Ed Baker is an angel investor and growth advisor to various startups including Lime, Zwift, Whoop, Crimson Education, GoPeer, and Playbook. Ed was the VP of Product and Growth at Uber from 2013-2017. Prior to Uber, Ed was the Head of International Growth at Facebook.
Rob Schutz is Chief Growth Officer and Co-founder at Ro, the healthcare technology company building a patient-centric healthcare system. Under Rob's growth leadership, Ro has become one of the fastest-growing companies in the country. Prior to Ro, Rob was VP of Growth at Bark, the makers of BarkBox, and helped scale revenue from zero to $100 million.
In Today's Episode with Ed Baker You Will Learn:
1.) Casey Winters:
How does Casey define "growth"? How does it differ from product?
How do the best growth leaders decide between art vs science when making growth decisions?
2.) Andy Johns:
What is Andy's biggest advice to founders looking to build their first growth team?
What unexpected choice did Andy decide to make at Twitter that moved the needle for new user acquisition?
3.) Bangaly Kaba:
What were some of Bangaly's biggest takeaways from scaling Instagram from 440M users to 1BN?
What decisions did Bangaly make without data? How did they go? What did he learn?
4.) Ed Baker:
What are Ed's biggest takeaways from facebook around structuring growth teams?
What are Ed's biggest pieces of advice for startyups looking to grow internationally?
What were some of Ed's biggest learnings from working with Travis @ Uber?
5.) Elena Verna:
What is the difference between a good vs great growth model?
When does one need to change or amend their growth model? How does one know when it is working?
6.) Rob Schutz:
Why does Rob believe that startups should not diversify their customer acquisition channels too quickly?
How does Rob assess resouirce allocation and spend on new channels? How did this process look when partnering with the MLB for Ro?
Andy Johns is one of the pre-eminent growth leaders of the last decade. Andy's career started in growth at Facebook when the company scaled from 100M-500M active users. Since he has worked in some of the leading growth orgs at companies like Twitter, Quora and more recently at Wealthfront as Head of Growth and President. Andy is also an active angel investor and advisor with companies such as Poshmark, Robinhood, Webflow, Blue Bottle Coffee, and Opendoor. If that was not enough, Andy is currently a Venture Partner @ Unusual Ventures where he focuses on consumer social and network-driven startups.
In Today's Episode with Andy Johns You Will Learn:
1.) How Andy made his way into the world of startups and growth with his joining the Facebook growth team? What were the biggest takeaways from his time with Facebook, Twitter and Quora? How did that impact his mindset today?
2.) How does Andy define "VP and Head of Growth"? When is the right time to start hiring for your growth team? How should founders determine whether they need a growth leader or growth engineers in the early days? What is the core question founders need to ask on network effects to answer this question? Should the growth team be incorporated into the product team?
3.) How does Andy structure the hiring process for growth hires? What does the structure of the interviews look like? How does Andy test for real depth with candidates? What case studies does he do to really understand their quality? Where do many go wrong with the interview process? What are Andy's biggest suggestions for how to optimise the process?
4.) What does the optimal onboarding process for new hires look like? What takes and processes should they complete in their first month? What are early signs of a poor candidate? How long should one give them if they are not performing? How does Andy approach structure post-mortems within the team? What is the ideal relationship between CEO and Head of Growth?
How I Built The Tim Ferriss Show to 700+ Million Downloads — An Immersive Explanation of All Aspects and Key Decisions (Featuring Chris Hutchins) | Brought to you by LinkedIn Jobs recruitment platform with 770M+ users, Athletic Greens all-in-one nutritional supplement, and Helix Sleep premium mattresses. More on all three below.
Chris Hutchins (@hutchins) is an avid life hacker and financial optimizer. He’s the host of All the Hacks podcast and the Head of New Product Strategy at Wealthfront.
Previously, Chris was co-founder and CEO of Grove (acquired by Wealthfront), co-founder of Milk (acquired by Google), and a partner at Google Ventures, where he focused on seed and early stage investments.
Chris reached out with many questions about podcasting. He had already read much of what I had written and listened to several interviews, and this is intended to be an updated guide to all things podcasting.
Please enjoy!
This episode is brought to you by Athletic Greens. I get asked all the time, “If you could only use one supplement, what would it be?” My answer is usually Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system.
Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That’s up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.
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And now, to my dear listeners, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.
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Using LinkedIn’s active community of more than 770 million professionals worldwide, LinkedIn Jobs can help you find and hire the right person faster. When your business is ready to make that next hire, find the right person with LinkedIn Jobs. And now, you can post a job for free. Just visit LinkedIn.com/Tim.
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If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!
For show notes and past guests, please visit tim.blog/podcast.
Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.
For transcripts of episodes, go to tim.blog/transcripts.
Discover Tim’s books: tim.blog/books.
Follow Tim:
Twitter: twitter.com/tferriss
Instagram: instagram.com/timferriss
Facebook: facebook.com/timferriss
YouTube: youtube.com/timferriss
Past guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode 30 of The Scoop was recorded on Skype with Frank Chaparro, Steven Zheng, and Andy Rachleff, Co-Founder of Wealthfront. Listen below, and subscribe to The Scoop on Apple, Spotify, Google Play, Stitcher, or wherever you listen to podcasts. Email feedback and revision requests to podcast@theblockcrypto.com.
In this episode of the Scoop, Andy discusses several topics with Frank and Steven, including:
How Andy saw opportunity in the crowded investment services space
Why Wealthfront has developed a laser focus on millennial investors
Why Wealthfront does not include cryptocurrencies in their investment services
Andy's experience as a co-founder at Benchmark, including his biggest failure as an investor
1:08 Jason intros Andy Rachleff
2:20 Where is Wealthfront at currently?
4:44 How are traditional money managers allowed to get away with so much?
10:19 How has Andy dealt with becoming the elder statesmen at his company?
14:15 What are Wealthfront Cash Accounts?
18:27 Wealthfront's long term vision
23:49 What is high-revenue retention? How does Wealthfront maintain it?
27:44 How has Silicon Valley changed since Andy started at Benchmark?
32:10 Andy describes his greatest skill as an investor
35:30 What were the 1980's like in Venture Capital?
40:05 What do you call a VC who's never lost money?
55:01 Jason & Andy discuss how Silicon Valley is viewed in the present day
Ryan recently visited Grove HQ in SOMA in San Francisco to chat with two founders who know a ton about fintech.
Chris Hutchins was our gracious host and is CEO of Grove, a startup that uses people and technology to help you with your financial goals. Ryan actually met Chris in the early days of Product Hunt when he was an investor at Google Ventures. Before that, he started a company called Milk that was acquired by Google. All his life he's been a self-acknowledged financial nerd, often sharing his money-saving tips with friends, which was a large inspiration for starting Grove.
Jake Gibson is the co-founder of NerdWallet. The company started back in 2009 and helps consumers make smart financial decisions like “which credit card should I get?” or “what's the best savings account for me?” He left in 2014 and has since focused his time angel investing, primarily in fintech startups.
In this episode they discuss...
How fintech has evolved over the past decade — and why it’s so hot right now
Jake and Chris both worked in finance before becoming entrepreneurs and they talk about how that informed the companies they founded. They talk about the big changes that have happened over the last ten years and why a space that very few founders would touch just a few years ago has become one of the hottest spaces for entrepreneurs and investors.
“We all basically know the guidelines around how to be healthy, but we don’t do it, because eating broccoli sucks, and its complicated, and good food is expensive, so there are a lot of reasons why we aren’t going to do it and personal finance is the same way.” — Jake
The top financial life hacks, including why Chris says he buys his groceries at OfficeMax
People ask me, ‘where do you buy your groceries?’ and I’ll be like, ‘I buy my groceries at OfficeMax, because I buy Whole Foods gift cards at OfficeMax so that I can buy my groceries.’ You have to be kind of crazy to do that but I’m clearly there.” — Chris
Chris talks about his obsessive quest for credit card points and why, once you take a lavish vacation using only the points you’ve accrued on your cards, it makes having twelve credit cards and an index card to tell you when to spend on which one all worth it.
“I have all these credit cards and I’ve specifically gone in and said, ‘do I spend enough here to make it worth it?’ It might be that I’m the first person to volunteer to plan a trip for friends and they all think ‘wow, I’m getting this awesome benefit, my friend’s planning this trip for me, I don’t have to think about it.’ I’m like, totally, and I will do that for free, but I will put 100% of the flights and hotels on my credit card. I’ll earn the points, you get a free travel agent, and it works out really well for both of us.” — Chris
What the future holds for fintech and their favorite companies in the space
They talk about the problems they were trying to solve with the companies they co-founded, what remains to be done in the space, and some of their favorite apps for helping you get a handle on your finances.
“How do you know if a term life policy is more relevant than investing in your 401k or saving more money or putting it towards your kids’ college? How do you figure all that out? The short answer is you could build a future cash flow model and the bankers in the room are like ‘oh, I already did that’ but 99 percent of people are like ‘I have no idea.’” — Chris
The rise of crypto and how it might impact fintech
“There are a lot of people in the crypto space who don’t know anything about finance and a lot of people who know a lot about finance getting into crypto who don’t know anything about crypto, so it’ll be interesting to see how that will all evolve.” — Jake
It wouldn’t be a tech podcast without talking about crypto, right? They discuss the promise of crypto and which aspects of it are overhyped.
“People talk about how tokenizing securities — stocks and bonds and things like that — should make the world better and more efficient. Sure, if you can cut out trading costs, I think that can be helpful, but you don’t necessarily need a blockchain to do that. Additionally, everyone says one of the benefits is it’s tradable 24/7. I don’t think that’s actually a benefit.” — Jake
If you want to give Grove a try, check out hellogrove.com/producthunt to get $100 off.
We’ll be back next week so be sure to subscribe on Apple Podcasts, Google Podcasts, Spotify, Breaker, Overcast, or wherever you listen to your favorite podcasts. Big thanks to Vettery and Copper for their support. 😸
Companies and Products Mentioned In This Episode
Astra — Save money. Without thinking about it.
Cushion — Your bank and credit card fees, refunded.
Ease — Benefits administration and HR software.
Lively — Zenefits for health savings accounts.
Max My Interest— Intelligent cash management for intelligent investors.
Mint — The classic automated budget tracker.
Plaid — A REST API for your bank.
Synapse — The banking platform.
Visor — Taxes made simple.
Yodlee — Access financial data through an API.
Chris Hutchins is the CEO of HelloGrove.com, former Entrepreneur In Residence at Google Ventures and a serial money-optimiser.
Effective money management is something which everyone should know but no one is taught. Chris has spent a large portion of his career trying to educate people to be skillful with their finances and today we get to learn many of his favourite tips.
Extra Stuff
Follow Chris On Twitter - https://twitter.com/hutchins
Chris's Website - https://chrishutchins.com/
Check out everything I recommend from books to products and help support the podcast at no extra cost to you by shopping through this link - https://www.amazon.co.uk/shop/modernwisdom
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Get in touch. Join the discussion with me and other like minded listeners in the episode comments on the MW YouTube Channel or message me...
Instagram: https://www.instagram.com/chriswillx
Twitter: https://www.twitter.com/chriswillx
YouTube: https://www.youtube.com/ModernWisdomPodcast
Email: https://www.chriswillx.com/contact
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Few operators become VCs, and even fewer go back to leading companies... so how does these perspectives change how one leads? Obviously, it's a lot easier to think of a solution than execute on one... but then how does a leader empower one's team to do the right thing without micromanaging or without being frustrated when they're not getting what they wanted? (Hint: it has to do with providing context).
In this episode of the a16z Podcast, Andy Rachleff (president and CEO of Wealthfront and alum of Benchmark) shares his thoughts on leadership, as well as his own journey as an entrepreneur in a particular vertical, in conversation with Bethany Coates, founder and CEO of BreakLine, which helps vets transition into tech. (The discussion took place during one of BreakLine's programs, co-designed and hosted at a16z). And since both are/were also teachers at Stanford's Graduate School of Business (where Rachleff still lectures, and where Coates served as Assistant Dean for their Global Innovation Programs) -- how does teaching make one a more authentic leader, given all the styles of leadership out there? All this and more in this episode.
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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Chris Hutchins is the Founder & CEO @ Grove, the startup reinventing financial planning allowing you to reach your goals with personalized financial advice. Just last week they announced their seed round from some of the best in the business including First Round Capital, Lowercase Capital, Box Group and SV Angel. Prior to Grove, Chris was an Partner & EiR with Google Ventures and before that co-founded Milk (acq by Google) alongside Kevin Rose.
In Today's Episode You Will Learn:
1.) How Chris made the move from Google acquired Founder to Partner @ Google Ventures to now, founding First Round backed, Grove?
2.) What does Chris believe are the foundational elements founders must consider pre-fundraise? How does Chris suggest founders structure the process? How important is a fundraise deadline? How does Chris advise founders on getting warm intros, what is best?
3.) How can founders really optimise VC interactions? What is the biggest mistake founders make when meeting VCs? What should founders be looking to take from these meetings? How transparent should founders be about their meetings with other investors?
4.) What are Chris' view on the rise of SAFE's vs priced equity rounds? In what situations do SAFE's make sense? How did Chris think about this with his own fundraise recently? Does Chris believe there is too much money in the ecosystem? Where are there gaps and where is there overfunding?
5.) Why does Chris think hiring is a "big data problem"? Where do many founders make mistakes in recruiting in the early days? What hacks can be done to ensure a quality stream of candidates continuously?
Items Mentioned In Today's Show:
Chris' Fave Book: Happy Money
As always you can follow Harry, The Twenty Minute VC and Chris on Twitter here!
Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.
Cooley are the global law firm built around startups and venture capital. Since forming the first venture fund in Silicon Valley, Cooley has formed more venture capital funds than any other law firm in the world, with 50+ years working with VCs. They help VCs form and manage funds, make investments and handle the myriad issues that arise through a fund's lifetime. So to learn more about the #1 most active law firm representing VC-backed companies going public. Head over to cooley.com and also at cooleygo.com.
Zoom, fastest growing video and web conferencing service, providing one consistent enterprise experience that allows you to engage in an array of activities including video meetings and webinars, collaboration-enabled conference rooms, and persistent chat all in one easy platform. Plus, it is the easiest solution to manage, scale, and use, and has the most straightforward, affordable pricing. Don't take our word for it. Zoom is the top rated conferencing app across various user review sites including G2Crowd and Trust Radius. And you can sign up for a free account (not a trial!). Just visit Zoom.us.
My guest this week is Andy Rachleff, who is the CEO of the automated investing platform Wealthfront. Andy was also a co-founder and long-time partner at Benchmark capital--one of the most interesting and successful venture capital firms in the world.
We spend most of our conversation discussing venture capital investing and entrepreneurship. Andy coined the now ubiquitous term “product/market fit,” and has great insight into how investors and entrepreneurs should think about business. In that vein, we discuss both what we refer to as the value hypothesis: building a product or service that customers love, and the growth hypothesis: scaling that product or service to a large market.
We finish our conversation by talking about Andy and his teams mission at Wealthfront, and this conversation is perfectly timed, as Wealthfront just released a new feature that allows investors to buy factor portfolios, similar to Smart Beta ETFs.
Above all, I’ll remember Andy’s advice to “put the gun in the other person’s hand,” a strategy that we explore in the middle of our talk.
For comprehensive show notes on this episode go to http://investorfieldguide.com/andy
For more episodes go to InvestorFieldGuide.com/podcast.
Sign up for the book club, where you’ll get a full investor curriculum and then 3-4 suggestions every month at InvestorFieldGuide.com/bookclub.
Follow Patrick on Twitter at @patrick_oshag
Books Referenced
The Four Steps to the Epiphany
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Millennial Money: How Young Investors Can Build a Fortune
Diffusion of Innovations
Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers
Show Notes
2:36 – (First question) – The partnership setup and how they came to be 5 equal partners
7:57 – Why benchmark would not take on the chairman role in companies they invested in
9:28 – What made John Doerr the greatest capitalist investor ever
11:59 – Looking at the venture process and what made it an attractive investment for Benchmark, using eBay as an example.
18:06 – If you are willing to help other people, without an expectation of return, it can create other opportunities
20:08 – Andy is asked to explain the idea of Product Market Fit, a term that he coined
22:18 – How does one go about finding a Product Market Fit
23:05 – The Four Steps to the Epiphany
23:19 – The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
25:55 – What are the components of the Growth hypothesis
26:51 – Why you can learn more professionally from success vs failure
28:13 – What it’s like to shift from venture capitalist to operator/CEO
30:24 – The rate at which technology gets adopted and what will help Wealthfront
30:53 – Millennial Money: How Young Investors Can Build a Fortune
31:26 – Diffusion of Innovations
31:38 – Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers
32:38 – What does it look like to innovate on top of current platforms
41:07 – Will platforms like Wealthfront help to democratize access to private markets
44:23 – Kindest thing anyone has done for Andy
Learn More
For more episodes go to InvestorFieldGuide.com/podcast.
Sign up for the book club, where you’ll get a full investor curriculum and then 3-4 suggestions every month at InvestorFieldGuide.com/bookclub
Follow Patrick on twitter at @patrick_oshag
From 1995 until 2004 Andy Rachleff was a co-founder and General Partner of Benchmark Capital, who have backed the likes of Twitter, Snapchat, Dropbox, Uber and Instagram. Upon his retirement from Benchmark, Andy joined the faculty of the Stanford Graduate School of Business to teach a variety of courses on entrepreneurship. In 2008 he co-founded Wealthfront Inc, the online financial advisor and investment management solution, where he now serves as Executive Chairman. In just 3 years, Wealthfront now have over $2bn AUM. In Today's Episode You Will Learn: 1.) How Andy made his way into the world of VC, became the Co-Founder @ Benchmark and what was the origin story behind the founding of Wealthfront?
2.) On rejoining Wealthfront as CEO Andy stated, 'I am an investor, not a CEO but what I did not realize was that I am a founder'. At what point did Andy realize this? Would Andy say that this is a strategic inflection point for Wealthfront with his return?
3.) What are the few elements that will make or break Wealthfront in the coming years? It it the best CEOs that are able to both balance the challenges with the opportunities?
4.) What does the future hold for Wealthfront? What is the exciting news? What does this mean for the road ahead and the world of automated personal finance?
As always you can follow The Twenty Minute VC, Harry and Andy on Twitter here! X.ai is AI-poweredered personal assistant for scheduling meetings bringing you Amy or Andrew. The assistant you interact with like you would to any other person and it allows you to avoid the tedious hours of email ping pong in order to schedule one meeting. Even better, there is no sign in, no password, no download, all you do is cc amy@x.ai beautiful! And you can check it out now on x.ai it really is a must!
Workable is the all-in-one recruiting software for ambitious companies. From posting a job to tracking and managing candidates, Workable provides everything you need to hire better. Transparent communication, organized candidate profiles, structured interviews and a full reporting suite gives hiring teams the information they need to make the best choice. Workable is available for desktop and mobile and you can find out more on workable.com where you can try it for free.
Adam Nash is the President and CEO of Wealthfront, where he is on a mission to put the client first and change the bad practices of the financial services industry. Adam joined Wealthfront from Greylock Partners, where he was an Executive-in-Residence. Prior to Greylock, he was VP of Product Management at LinkedIn, where he built the teams responsible for core product, user experience, platform and mobile. Adam also held a number of roles at Ebay, Atlas Venture Preview Systems and Apple.
In Today's Episode You Will Learn:
1.) How Adam came to be President and CEO @ Wealthfront?
2.) What makes a great product person and how does that compare to Adam's role now as CEO and the skills required to be a great CEO?
3.) Is it fair to suggest that PMs are the CEO of a mini product? How transferrable are the skills of product managers to the skills required of CEOs?
4.) How was the transition for Andy in making the move from PM to COO to CEO? What were the biggest challenges and surprises?
5.) Why does Andy believe that building software through hierarchy does not work? How can leaders empower their team with a sense of ownership?
6.) Why do humans suck at investing? Will we see the domination of full scale financial robo advisors in the next 10 years?
Items Mentioned In Today's Show:
Adam's Fave Book: Foundation by Isaac Asimov
Adam's Fave Blog and Newsletter: Nuzzel
As always you can follow The Twenty Minute VC, Harry and Adam on Twitter here! If you would like to see a more colourful side to Harry with many a mojito session, you can follow him on Snapchat here! Eve make 1 perfect mattress – made with 3 layer technology and next generation memory foam. It comes packaged in a beautiful box and arrives the day after you order. You get 100 nights to try it with free return pick-up – it really is the perfect mattress for everyone. Just go online to evemattress.co.uk and enter the code 20VC for £50 off. Everybody deserves the perfect start with Eve.
From 1995 until 2004 Andy Rachleff was a co-founder and General Partner of Benchmark Capital, who have backed the likes of Twitter, Snapchat, Dropbox, Uber and Instagram. Upon his retirement from Benchmark, Andy joined the faculty of the Stanford Graduate School of Business to teach a variety of courses on entrepreneurship. In 2008 he co-founded Wealthfront Inc, the online financial advisor and investment management solution, where he now serves as Executive Chairman. In just 3 years, Wealthfront now have over $2bn AUM. In Today's Episode You Will Learn: 1.) How Andy made his way into the world of VC and what was the origin story behind the founding of Benchmark?
2.) Andy took the opposite route to most having been a VC and then founding Wealthfront. So what does Andy make of doing VC first and then becoming an operator?
3.) Why does Andy believe Ivy League endowments are the best managed pools of capital? What do they do well and what separates the good from the great?
4.) Andy has worked with some of the world's best CEO's and board members, so what makes the best board member and what makes the best CEO?
5.) How has Andy seen the VC industry evolve and develop over the last 20 years? How has Andy seen his own investment decision making process and patter recognition alter over that time?
Items Mentioned In Today's Episode:
Andy's Fave Book: The Innovator's Dilemma
As always you can follow The Twenty Minute VC, Harry and Andy on Twitter here! The Twenty Minute VC is brought to you by Leesa, the Warby Parker or TOMS shoes of the mattress industry. Lees have done away with the terrible mattress showroom buying experience by creating a luxury premium foam mattress that is order completely online and ships for free to your doorstep. The 10 inch mattress comes in all sizes and is engineered with 3 unique foam layers for a universal, adaptive feel, including 2 inches of memory foam and 2 inches of a really cool latex foam called Avena, design to keep you cool. All Leesa mattresses are 100% US or UK made and for every 10 mattresses they sell, they donate one to a shelter. Go to Leesa.com/VC and enter the promo code VC75 to get $75 off!