Experian's tech chief defends credit scores: 'We're not Palantir'
Experian is one of those giant multinationals convoluted enough to have multiple CEOs all over the world, so first I asked Alex Lintner, Experian's CEO of technology and software solutions, to dig into the classic Decoder questions and explain how all of that even works.
He oversees big operations like security and privacy, and now, of course, AI. If you want to participate in the modern economy — rent an apartment, buy a car, get a job, etc — you’re part of Experian’s ecosystem, whether you like it or not. At its heart, Experian’s core service is data about people and the choices they make. And this extremely valuable data weirdly makes Experian a part of your life — a life that becomes much smoother if the data the company collects about you tells a good story.
Read the full interview transcript on The Verge.
Links:
Roughly half of Americans are knowledgeable about personal finance | Pew Research
How Americans view data privacy | Pew Research
Consumer voices on credit reports and scores | CFPB
Mercedes-Benz CEO Ola Källenius on Decoder | The Verge
The Palantir app ICE uses to find neighborhoods to raid | 404 Media
T-Mobile customers exposed in major Experian breach (2015) | The Verge
All the news about the Equifax breach | The Verge
Subscribe to The Verge to access the ad-free version of Decoder!
Credits:
Decoder is a production of The Verge and part of the Vox Media Podcast Network.
Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.
The Decoder music is by Breakmaster Cylinder.
Learn more about your ad choices. Visit podcastchoices.com/adchoices
Personalization and Innovation in a Regulated Industry: Experian’s Kathleen Peters
Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made even more innovative thinking possible, both for tech experts and for contributors who have other core competencies. Read the episode transcript here.
Guest bio:
As Experian’s chief innovation officer, Kathleen Peters explores new ways to solve market challenges in identity, risk, and fraud detection. She and her team define business strategies and investment priorities while incubating new products, analyzing industry trends, and leveraging the latest technologies to bring ideas to life.
Peters joined Experian in 2013 to lead business development and global product management for its newest fraud products. She later led its Fraud &
Identity business in North America until being named chief innovation officer for decision analytics in 2020. Peters has twice been named a “Top 100 Influencer in Identity” by One World Identity (now Liminal), which annually recognizes influencers and leaders in the identity space.
Peters is regularly quoted in prominent media outlets, including Forbes and Bloomberg, and she frequently shares her insights on innovation, AI, and fraud prevention at industry events.
Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.
We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.