Speaking the Same Language: How Oracle’s Conversational AI Serves Customers - Ep. 104
At Oracle, customer service chatbots use conversational AI to respond to consumers with more speed and complexity. Suhas Uliyar, vice president of bots, AI and mobile product management at Oracle, stopped by to talk to AI Podcast host Noah Kravitz about how the newest wave of conversational AI can keep up with the nuances of human conversation.