SaaS Product-Market Fit: Zero Code to 8-Figure ARR
Sarah Ahmad offered her first product for free during COVID. Nobody signed up. Her next company hit 10,000 customers and 8-figure ARR. The difference was SaaS product-market fit - validated before writing a single line of code. Sarah shares how she and her co-founder tested demand with a landing page in the YC community, signed 100 paying customers using Google Drive and a Stripe link, and built Stable into the leading AI-powered virtual mailbox for businesses. She also explains why the SEO playbook that built the company stopped working and what replaced it. Stable serves over 10,000 companies - from solopreneurs to enterprises like DoorDash, GitLab, and Realty Income - with 50-60 employees and operations across 20+ US locations. This episode is brought to you by: 🌎 ThreatLocker → Book a demo 💖 Gearheart → Book a free consult and get the first 20 hours free 🔑 Key Lessons 🎯 Test SaaS product-market fit before writing code: Sarah's first startup Mistro failed because she built the full product before validating demand. With Stable, she validated with a landing page and manual operations - signing 100 paying customers before writing any software. 📉 Zero signups at zero price means no product-market fit: During COVID, Mistro couldn't get users even for free. That signal was clearer than any metric - if people won't use it for nothing, the problem isn't pricing, it's relevance. 🛠️ Use embarrassingly manual MVPs for market validation: Stable's first version was Google Drive, Zoom, and Stripe. Customers sent IDs via email. It was embarrassing, but it captured real demand while the team figured out what to build. 💰 Spend enough on paid ads to get real signal: Sarah's team spent only a few hundred dollars per week on ads - not enough to know if the channel worked. She now recommends spending thousands to saturate high-intent searches before optimizing. 🚀 Word of mouth scales when you solve a real pain point: Stable reached 1,000 customers before hiring anyone for growth, with a team of just 6-7 people at $1M ARR. Genuine product-market fit drove organic referrals without a marketing budget. 🤝 Compensate for a rough product with exceptional customer experience: Sarah and her co-founder personally onboarded every early customer via Zoom and handled all support. People forgive a rough product when you solve a real problem and show up for them. 🏢 Physical operations create a moat AI can't easily replicate: Stable's processing centers and logistics network across 20+ locations give it a defensibility layer that pure software companies don't have. Chapters Introduction First startup Mistro and why it failed Discovering the virtual mailbox opportunity Validating demand with a landing page The no-code MVP with Google Drive and Stripe How Stable differentiated from legacy incumbents Getting to 1,000 customers with a team of 6 The paid ads mistake most early founders make From manual operations to building software How AI is changing the product and industry Testing SaaS product-market fit versus building blind Shifting from product builder to CEO Resources Full show notes: https://saasclub.io/475 Join 5,000+ SaaS founders: https://saasclub.io/email