Making Magic With Gen AI: Capital One’s Prem Natarajan
Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One.
Prem joins this episode to share how Capital One’s technology teams are delivering value to customers by applying artificial intelligence in areas like fraud detection, how generative AI’s strengths stand to transform the developer experience, and why the right combination of product, science, and engineering expertise is key to successful AI and machine learning initiatives. Read the episode transcript here.
Guest bio:
As chief scientist and head of enterprise AI at Capital One, Prem Natarajan leads technology strategy, architecture, and development for the company’s enterprise data, analytics, and AI and machine learning initiatives, including advancing its AI capabilities, tools, and research efforts. Natarajan has more than two decades of experience leading science, technology, and commercialization efforts in natural language processing, speech recognition, computer vision, forecasting, and other applications of machine learning.
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AI Access and Inclusivity as a Technical Challenge with Prem Natarajan - #658
Today we’re joined by Prem Natarajan, chief scientist and head of enterprise AI at Capital One. In our conversation, we discuss AI access and inclusivity as technical challenges and explore some of Prem and his team’s multidisciplinary approaches to tackling these complexities. We dive into the issues of bias, dealing with class imbalances, and the integration of various research initiatives to achieve additive results. Prem also shares his team’s work on foundation models for financial data curation, highlighting the importance of data quality and the use of federated learning, and emphasizing the impact these factors have on the model performance and reliability in critical applications like fraud detection. Lastly, Prem shares his overall approach to tackling AI research in the context of a banking enterprise, including prioritizing mission-inspired research aiming to deliver tangible benefits to customers and the broader community, investing in diverse talent and the best infrastructure, and forging strategic partnerships with a variety of academic labs.
The complete show notes for this episode can be found at twimlai.com/go/658.
Episode 47 - Talking Machines
The Alexa Prize Socialbot Grand Challenge is a competition for university students to create a social bot that can converse coherently and engagingly with humans. This year's prize goes to the team from Emory University in Atlanta, Georgia. I speak with Prem Natarajan, vice president of natural understanding in the Alexa AI organization, about the prize, the evolution of conversational AI, its current challenges and its future promise
