VP of Global Professional Services at PayPal, Marcy Campbell: Risk and Reward: Creating Successful Sales Organizations
Marcy Campbell knows a thing or two about taking risks. Over her almost 40 years in business, Marcy’s worked at 11 different startups — building several sales organizations from the ground up. Now, as Vice President of Global Professional Services at PayPal, Marcy employs grit on a daily basis as she leads sales teams on the newest company products. On this episode of Go to Market Grit, Joubin and Marcy discuss the challenges women face in business, creating sales motions and the qualities of a successful sales rep. In this episode, we cover: Marcy's career working at 11 startups — and the challenges women face in reaching senior sales positions. (1:05) 'I’ve never done anything in a straight line': Taking risks and finding success. (7:50) 'Fail up': Using the lessons learned from failure to take more risks. (12:48) How Marcy deals with always having been ‘the underdog’ — and why she mentors other women. (16:11) Being 'immersed in the actual event of learning' — and how failure builds maturity. (19:26) Why understanding a company's products, customers, and market dynamics is key to establishing successful sales motions. (23:19) Collaboration and chemistry: The characteristics that Marcy looks for in companies she's looking to join. (28:20) Belief, commitment and support: What it takes to work at a company where 'there's a puzzle to fix.' (30:27) Why Marcy goes on 'a big listening tour' to understand all aspects of a company when she first joins. (34:30) The value of curiosity and intelligence in a sales rep — and the qualities Marcy evaluates in sales candidates for during job interviews. (37:15) How Marcy defines grit. (43:59) Connect with Marcy LinkedIn Email: marcycampbell@paypal.com Connect with Joubin Twitter LinkedIn Email: gtmg@kleinerperkins.com Learn more about Kleiner Perkins