Meta CMO: How Advertising Works Under the Hood
Ads pay for the internet—and they’re about to change again. a16z General Partner Erik Torenberg, entrepreneur and author Antonio García Martínez, and Meta CMO Alex Schultz dive into growth and performance marketing, privacy myths, retail media, and the AI future of “audience-of-one” advertising—plus Instagram what-ifs, WhatsApp as a super-app, and how Meta’s feed shifted from social graphs to AI-ranked content.
Timecodes:
0:00 Introduction
0:38 Book Inspiration & Positive Perspective on Advertising
4:43 Critiques of Online Advertising & Data Privacy
7:34 The Evolution of Media Business Models
10:12 Content Moderation and Platform Shifts
11:43 Connected vs. Unconnected Content & The Rise of AI
13:34 The Future of AI, Personalization, and Advertising
28:18 Retail Media Networks & First-Party Data
38:18 Alternative Histories: Instagram, Libra, and Industry What-Ifs
46:31 The Impact of AI on Jobs and Company Structure
55:00 The Metaverse, VR, and Future Platforms
Resources:
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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20Growth: Meta CMO Alex Schultz on How All Founders Have to Change Their Marketing Playbook in a World of AI | Is AI Plateauing, What it Means if China Wins the AI Race and Why Zuck is a Generational Leader
Alex Schultz is the Chief Marketing Officer and VP of Analytics at Meta, where he has spent nearly two decades shaping the company's growth and marketing strategy. He has been instrumental in scaling Facebook, Instagram, and WhatsApp to billions of users worldwide. Alex is is also the author of Click Here: The New Rules of Marketing, the definitive guide to modern growth — available now on Amazon.
AGENDA:
00:00 – Is All Marketing Actually Performance Marketing?
04:00 – When Did Facebook Have the Wrong North Star? What Did They Learn?
16:00 – Will AI Create Companies Run by Just ONE Person?
27:00 – Is AI About to Hit the Biggest Plateau Since Self-Driving Cars?
30:00 – Is China Secretly Winning the Global AI Arms Race?
38:00 – Does AI Kill Content or Supercharge It?
44:00 – Why Brand Marketing Is Harder (and More Important) Than You Think
47:00 – Will Glasses Replace Phones Forever?
51:00 – What Would Alex Do If He Were Sundar at Google Today?
59:00 – What is the Greatest Strength and the Greatest Weakness of Zuck?
20VC: Meta CMO Alex Schultz on The Crucible Moments Scaling Facebook to 1BN Users, Turning Facebook Reels Into a Monetisation Engine, Competing Against TikTok and SNAP, Coming Out in the World of Tech; The Challenges and What Needs to Change
Alex Schultz is the Chief Marketing Officer and VP of Analytics for Meta (formerly Facebook), leading Marketing, Analytics, and Internationalization. Previously, Mark Zuckerberg stood up and said, "Facebook would not be a BN user company without Alex". At Meta, Alex has pioneered the integration of product and direct response marketing at Meta and helped launch many of the company's most impactful products and initiatives. Alex is gay and is the executive sponsor of Facebook's LGBTQ+ Employee Resource Group.
In Today's Episode with Alex Schultz We Discuss:
1. From Paper Planes to CMO of Facebook:
How Alex started his career in the world of paper planes and how that led to his getting a role at an early eBay? What are 1-2 of his biggest lessons from eBay?
How did the role at Facebook come about in 2008? Why did he decide to join the early Facebook?
What does Alex know now that he wishes he had known when he started his time at Facebook?
2. The Secret to Scaling to 1 Billion Users:
Mark Zuckerberg has said that "Facebook would not be a billion-user company without Alex". So what does Alex believe are the 1-2 biggest needle movers in FB scaling to 1 billion users?
Why does Alex believe that the best leaders are patiently right?
How can management be direct and effective but also show they care and be kind?
What have been some of Alex's biggest lessons on people management across different phases of the company?
3. Crucible Moments in Facebook History:
Facebook Messenger Split:
What was the decision-making process behind splitting Messenger from the core Facebook App?
What did they do right and well in the split? What mistakes were made?
Rebrand to Meta:
Why did Facebook decide it was right to rebrand to Meta?
Has the rebrand gone well? How does Alex define success with the rebrand?
Reels vs TikTok vs SNAP:
Does Alex believe we are moving away from the social graph and moving to content discovery only?
How does Alex feel Reels is doing in the race against TikTok? What have they done well?
Why does Alex believe SNAP hasn't innovated in the way people think and copied Kakao in cases?
What is the key to turning Reels into a monetization machine for Facebook?
4. Alex Schultz: The Person and Leader:
How was the coming out process for Alex in the tech community?
How did his parents respond to the news? What does Alex mean when he says, "everyone has to mourn their own version of your future self"?
Why when he moved to the states was Alex advised to go back in the closet?
Does Alex feel we have a long way to go in equalizing the playing field both for homosexuality and trans-gender participation?