Wolt

Guest: Miki Kuusi, head of international at Doordash + CEO & co-founder of Wolt + co-founder of Slush tech conference Before Miki Kuusi launched the Finnish delivery startup Wolt, which DoorDash acquired in 2022, he wasn’t just another startup entrepreneur. From 2011 to 2015, Miki was the CEO of the hugely influential European tech conference Slush, which brings thousands of founders and VCs to Helsinki every winter.  “You could argue that Slush was my university for things leading up to Wolt, and what I do today,” Miki says. “That's where I learned most of the core lessons that I put into action.”  One thing he remembers thinking in those early days: Everything was going to be redefined by the internet. “I just wanted to get a shot at building one of these services of the next hundred years,” he says. “And that was the driving motivator for me. If the driving motivator had been money, I don't think we would be here today.” Chapters: (01:14) - Act 3 (03:36) - Unlocking local commerce (06:13) - Selling Wolt (09:27) - The competition (14:20) - DoorDash’s and Wolt’s origins (17:50) - “Maybe we’re the idiots in the room” (22:44) - Difficult years (25:13) - Startups in Europe vs. U.S. (28:56) - Learning from DoorDash (31:51) - Market correction (35:24) - Delivery around the world (39:17) - “ Glorified recruiting companies” (42:31) - Convincing restaurants (44:11) - Slush (48:21) - The next mountain (54:13) - Ambition and concentration (59:58) - Family and distractions (01:04:34) - Email overload (01:07:07) - Time as currency (01:09:25) - Priorities and onboarding (01:15:49) - The power of culture (01:19:32) - Who Wolt and DoorDash are hiring (01:20:39) - What “grit” means to Miki Mentioned in this episode: Tony Xu, Uber, Lyft, Uber Eats, Postmates, Delivery Hero, GrubHub, DeepSeek, OpenAI, Anthropic, Kees Koolen and Booking.com, 83North, Supercell, DashPass, Wolt+, Microsoft Excel, Amazon, Parker Conrad and Rippling, Andreeseen Horowitz, Fortnite, WhatsApp, Barry’s Bootcamp, and Slack. Links: Connect with Miki LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com  Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm

Miki Kuusi

CEO

WoltDoorDash

Miki Kuusi is the CEO of Wolt and Head of DoorDash International. In 2014 Miki founded Wolt with a mission to turn the smartphone into a remote controller for life, starting with delivering your favorite restaurant food, to you at home. Today Wolt operates in 23 countries, across several different categories, has over 4,000 employees, and last year, Doordash made the move to join forces with Wolt in a deal worth a reported $8.1BN. Previously, Miki was the CEO of Slush, one of the leading tech and investor events in the world attended by more than 25,000 people annually. In Today's Discussion with Miki Kuusi: 1.) Founding Slush and Wolt: An Entry into Startups: How did Miki come to found Wolt? What was that a-ha moment? Did Wolt have product-market-fit from Day 1? What was the turning point when they did? What does Miki know now that he wishes he had known when he started Wolt on Day 1? 2.) The Makings of a Truly Great Leader: How does Miki define "high performance" today in leadership? How does Miki think about what focus means in leadership? What is the hardest decision Miki has had to make when it comes to focusing the company? What did he learn from Ilkka @ Supercell? What does Miki believe is the KPI of success as the CEO? How does it change? What does Miki believe is the difference between good vs great leadership? What does Miki believe is the biggest sacrifice he has made as the CEO? 3.) Hiring a Team to Compete on a Global Stage: How does Miki use compensation to create a culture of ownership and accountability? Does Miki start from a position of trust and it is there to be lost or no trust and it is there to be gained? What is the difference between a team and a family in company building? What is the core difference between trust and safety in company building? Why does Miki always want to have trust but not want to have safety? What are the single biggest hiring mistakes that Miki has made? How has he learned from them? Why does Miki believe you do not want to hire people that have done it before but hire the people who have seen those people do it before? Why does Miki believe most companies are merely glorified recruiting operations? Does Miki believe that companies need to be as big as they have grown into, headcount-wise? 4.) Miki Kuusi: The Personal Journey What single day was the hardest day of the Wolt journey for Miki? How did it change him? Why does Miki believe that for their Series B, all-bar one VC turned them down? How does Miki assess his own relationship to risk and money today? Why is Miki an advocate for founders taking secondaries along the journey? What can Europe do to become a powerhouse in tech moving forward? Why did Miki decide to sell the company to Doordash? What is he most excited to learn from Tony Xu, Doordash Founder and CEO? Items Mentioned in Today's Episode: Miki's Favourite Book: The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers

Miki Kuusi

CEO

WoltDoorDash