PillPack

TJ Parker is the Founder of PillPack, one of the first-ever DTC Pharmacy companies that sold to Amazon in 2018 for $1B. Prior to founding PillPack TJ worked odd jobs in retail, pharmacy, and real estate and has a deep background in design which informed much of what he built at PillPack. In this episode, TJ shares stories from fighting off Big Pharma institutions that threatened to take his business, advice to founders for managing through a crisis, and why he's recently decided to become a VC at Matrix Partners. (0:00) Intro (1:18) Welcome TJ Parker (7:22) Odd jobs growing up (16:24) Near-death with Pillpack (28:09) Getting approval (32:24) Why sell vs being independent? (40:53) What makes Amazon great (46:12) Keeping the executive team small (52:08) Making decisions as CEO (56:59) Advice if you were to start another company (1:00:49) Transition into venture capital (1:05:01) Requests from startups (1:09:38) Insights on the venture industry   Mixed and edited: Justin Hrabovsky Produced: Rashad Assir Executive Producer: Josh Machiz Music: Griff Lawson   🎙 Listen to the show Apple Podcasts: https://podcasts.apple.com/us/podcast/three-cartoon-avatars/id1606770839 Spotify: https://open.spotify.com/show/5WqBqDb4br3LlyVrdqOYYb?si=3076e6c1b5c94d63&nd=1 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9zb0hJZkhWbg   🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1   Follow on Socials 📸 Instagram - https://www.instagram.com/theloganbartlettshow 🐦 Twitter - https://twitter.com/loganbartshow 🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow   About the Show Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes. Executive Producer: Rashad Assir Producer: Leah Clapper Mixing and editing: Justin Hrabovsky Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA 🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1 Follow on Socials 📸 Instagram - https://www.instagram.com/theloganbartlettshow 📱 X - https://twitter.com/loganbartshow 🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow About the Show Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode of The Logan Bartlett Show, we sit down with the people behind today’s most important startups and extract the tactics, lessons, and frameworks they’ve learned the hard way. Conversations span hiring to GTM, product, growth, fundraising and everything in between - collectively forming the ultimate playbook to make you a better CEO, investor or board member. Tap follow and enable notifications to stay ahead of the game.

TJ Parker

Co-Founder and Partner

Matrix PartnersPillPack

TJ Parker is the co-founder and former CEO of PillPack. TJ Raised over $100M in financing, grew the company to more than 1k employees, and successfully sold the business to Amazon for $1B in 2018. As of last week, TJ was announced as the newest Partner @ Matrix Partners where he will initially focus on health opportunities from concept to series A. In Today's Episode with TJ Parker We Discuss: 1.) From Growing Up in Pharmacies to Selling to Amazon for $1BN: How did TJ seeing the pharmacy industry from his parents lead him to believe there was a $BN company to be built in the space? What does TJ know now that he wishes he had known when he started the company? What does TJ believe he is running from? How does that impact his own style of parenting? 2.) The Truth About Entrepreneurship: Why do the best founders have to get comfortable in an environment of uncertainty? What have been some of TJ's biggest lessons in how to do this? Why does TJ believe the role of the CEO is to set the vision and get out of the way? What roles can only the CEO do? How does TJ approach delegation? What have been some of his core lessons? Does TJ believe being naive is a superpower when starting a company? What do founders need to know vs what do they not need to know when starting a business? 3.) Speed of Execution and Decision-Making: How important does TJ believe speed of execution is for startups today? What can founders do to create a culture of rapid decision-making? What works? What does not? What does TJ believe are 1-2 of the single best and worst decisions he made with PillPack? What are some of the biggest mistakes TJ sees founders make both in speed of execution and then also in decision-making processes? 4.) The Crucible Moments: Lawsuits & Acquisitions: How did an incumbent come days away from shutting down PillPack? How did they save the company? How does TJ deal with those moments of intense stress? How did the Amazon acquisition come to be? Why and how did the prior acquisition fall through? Does TJ regret the sale to Amazon? How was life at Amazon post-acquisition?

TJ Parker

Co-Founder and Partner

Matrix PartnersPillPack