Linear

In a market that hadn’t changed in decades, Linear didn’t win by being faster. They won by being more thoughtful. Karri Saarinen helped shape design at Airbnb and Coinbase before building Linear around small teams and high standards. On Grit, he shares how Linear is building for a new era of software development. Guest: Karri Saarinen, co-founder and CEO of Linear Connect with Karri Saarinen X LinkedIn Connect with Josh Coyne: X LinkedIn Connect with Joubin: X LinkedIn Email: grit@kleinerperkins.com Follow on LinkedIn Follow on X ​Learn more about Kleiner Perkins

Karri Saarinen

Co-founder and CEO

Linear

Ryan welcomes Tom Moor, head of engineering at Linear, to discuss AI agents’ mixed results for productivity in the development lifecycle, the importance of context for maximizing agents’ effectiveness, and the role that junior developers need to take in a world increasingly driven by AI. Episode notes: Linear is a tool for planning and building products that streamline issues, projects, and product roadmaps. Connect with Tom on Twitter. This episode’s shoutout goes to user ozz, who won a Populist badge for their answer to Column width not working in DataTables bootstrap. TRANSCRIPT See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Tom Moor

Head of Engineering

Linear

Cursor, the AI code editor, recently integrated with Linear, a project management tool, enabling developers to assign tasks directly to Cursor's background coding agent within Linear. The collaboration felt natural, as Cursor already used Linear internally. Linear's new agent-specific API played a key role in enabling this integration, providing agents like Cursor with context-aware sessions to interact efficiently with the platform. Developers can now offload tasks such as fixing issues, updating documentation, or managing dependencies to the Cursor agent. However, both Linear’s Tom Moor and Cursor’s Andrew Milich emphasized the importance of giving agents clear, thoughtful input. Simply assigning vague tasks like “@cursor, fix this” isn’t effective—developers still need to guide the agent with relevant context, such as links to similar pull requests. Milich and Moor also discussed the growing value and adoption of autonomous agents, and hinted at a future where more companies build agent-specific APIs to support these tools. The full interview is available via podcast or YouTube. Learn more from The New Stack about the latest in AI and development in Cursor AI and Linear:   Install Cursor and Learn Programming With AI Help Using Cursor AI as Part of Your Development Workflow Anti-Agile Project Tracker Linear the Latest to Take on Jira Join our community of newsletter subscribers to stay on top of the news and at the top of your game.

Tom Moor

Head of Engineering

Linear

Andrew Milich

Cursor

Nan Yu is the head of product at Linear, one of the most beloved and fastest-growing B2B SaaS products out there today, and the gold standard for high-performing tech teams. In our conversation, we discuss: • Why speed and quality aren’t actually at odds • Linear’s unique approach to product development • Nan’s systematic approach to creativity • Linear’s philosophy on deadlines • The “double triangle” framework for product management • Nan’s approach to landing his dream product roles • Much more — Brought to you by: • Sinch—Build messaging, email, and calling into your product • Paragon—Ship every SaaS integration your customers want • Wix Studio—The web creation platform built for agencies — Find the transcript at: https://www.lennysnewsletter.com/p/linears-secret-to-building-beloved-b2b-products-nan-yu — Where to find Nan Yu: • X: https://x.com/thenanyu • LinkedIn: https://www.linkedin.com/in/thenanyu/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Introduction to Nan Yu and Linear (04:54) Survey insights: Linear vs. Jira (07:51) The speed vs. quality myth (09:24) Building and iterating quickly (15:31) Avoiding bloat in enterprise software (23:57) Understanding user needs deeply (30:09) How to approach customer calls (34:10) Creating strong emotional hooks (40:31) Managing the product backlog (44:46) Systemizing creativity (48:16) Demo: Saving drafts in Linear (51:38) Breaking constraints and building at extremes (54:15) Adopting new tools (58:22) The “double triangle” framework for product management (01:04:23) Effective job-hunting strategies for PMs (01:09:15) Thoughts on deadlines (01:14:15) Lightning round — Referenced: • Jira: https://www.atlassian.com/software/jira • Linear: https://linear.app/ • Patrick Collison’s post on X: https://x.com/patrickc/status/1869422495985750459 • Magnus Carlsen on X: https://x.com/magnuscarlsen • Hikaru Nakamura on X: https://x.com/gmhikaru • Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market: https://www.lennysnewsletter.com/p/geoffrey-moore-on-finding-your-beachhead • Customer Request feature on Linear: https://linear.app/customer-requests • Everlane: https://www.everlane.com/ • Schlep Blindness: https://paulgraham.com/schlep.html • Linear’s triage tool: https://linear.app/docs/triage • Patrick Collison’s post about mental models on X: https://x.com/patrickc/status/1443215022029619200 • Brian Chesky’s new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach • Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards): https://www.lennysnewsletter.com/p/unpacking-amazons-unique-ways-of • Mode: https://mode.com/ • The Diplomat on Netflix: https://www.netflix.com/title/81288983 • Sakura Micron pens: https://www.amazon.com/SAKURA-PIGMA-MICRON-ESSENTIAL-COLORS/dp/B07VJFXT3C/ — Recommended books: • Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986 • The Design of Everyday Things: https://www.amazon.com/Design-Everyday-Things-Revised-Expanded/dp/0465050654/ — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Nan Yu

Head of Product

Linear

Brought to you by: • Launch Darkly — a platform for high-velocity engineering teams to release, monitor, and optimize great software.  • Sevalla — Deploy anything from preview environments to Docker images. • WorkOS — The modern identity platform for B2B SaaS. — On today’s episode of The Pragmatic Engineer, I’m joined by fellow Uber alum, Sabin Roman, now the first Engineering Manager at Linear. Linear, known for its powerful project and issue-tracking system, streamlines workflows throughout the product development process. In our conversation today, Sabin and I compare building projects at Linear versus our experiences at Uber. He shares insights into Linear’s unique approaches, including: • How Linear handles internal communications • The “goalie” program to address customer concerns and Linear’s zero bug policy • How Linear keeps teams connected despite working entirely remotely • An in-depth, step-by-step walkthrough of a project at Linear • Linear’s focus on quality and creativity over fash shipping  • Titles at Linear, Sabin’s learnings from Uber, and much more! Timestamps (00:00) Intro (01:41) Sabin’s background (02:45) Why Linear rarely uses e-mail internally (07:32) An overview of Linear's company profile (08:03) Linear’s tech stack (08:20) How Linear operated without product people (09:40) How Linear stays close to customers (11:27) The shortcomings of Support Engineers at Uber and why Linear’s “goalies” work better (16:35) Focusing on bugs vs. new features (18:55) Linear’s hiring process (21:57) An overview of a typical call with a hiring manager at Linear (24:13) The pros and cons of Linear’s remote work culture (29:30) The challenge of managing teams remotely (31:44) A step-by-step walkthrough of how Sabin built a project at Linear  (45:47) Why Linear’s unique working process works  (49:57) The Helix project at Uber and differences in operations working at a large company (57:47) How senior engineers operate at Linear vs. at a large company (1:01:30) Why Linear has no levels for engineers  (1:07:13) Less experienced engineers at Linear (1:08:56) Sabin’s big learnings from Uber (1:09:47) Rapid fire round — The Pragmatic Engineer deepdives relevant for this episode: • The story of Linear, as told by its CTO • An update on Linear, after their $35M fundraise • Software engineers leading projects • Netflix’s historic introduction of levels for software engineers — Where to find Sabin Roman: • X: https://x.com/sabin_roman • LinkedIn: https://www.linkedin.com/in/sabinroman/ Where to find Gergely: • Newsletter: https://www.pragmaticengineer.com/ • YouTube: https://www.youtube.com/c/mrgergelyorosz • LinkedIn: https://www.linkedin.com/in/gergelyorosz/ • X: https://x.com/GergelyOrosz — References and Transcripts: See the transcript and other references from the episode at https://newsletter.pragmaticengineer.com/podcast — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@pragmaticengineer.com. Get full access to The Pragmatic Engineer at newsletter.pragmaticengineer.com/subscribe

Sabin Roman

Engineering Manager

Linear

Karri Saarinen is the Co-Founder and CEO of Linear. The company has raised from some of the best in the business including Sequoia and Accel. Before founding Linear, Karri was the principal designer at Airbnb and the founding designer at Coinbase. 10 Lessons with One of Silicon Valley's Most In-Demand Founders: How to Become a Master Fundraiser: Why does Karri believe it is BS advice that founders should "always be raising"? What is Karri's biggest advice to founders on minimising dilution? What do most founders think they know about fundraising but do not? What is the best way to put your VCs to work? How can you give them homework to do? What has been the single best VC meeting Karri has had? What has been the worst VC meeting? Product and Growth: What does Karri mean when he says "founder must focus on quality growth over hypergrowth?" How does Karri advise founders on how soon to release and monetise their first product? Wait for platform ready or ship more feature products and monetise? What have been the single biggest product lessons for Karri from Airbnb and Coinbase? What are the most commons ways that growth plateaus? What breaks first? Karri AMA: Brian Armstrong or Brian Chesky; who would you invest in first? Would you sell Linear today for $3BN in cash? What do you know now that you wish you had known when you started? What did you believe that you now no longer believe?

Karri Saarinen

Co-founder and CEO

Linear

Karri Saarinen is the co-founder and CEO of Linear, an issue-tracking tool that has quickly become the fastest-growing and most beloved in the world. Before Linear, Karri was the principal designer and co-creator of design systems at Airbnb and the founding designer at Coinbase. In today’s episode, he shares: • How to prioritize craft in product development • The Linear method for modern software development • How Linear operates with only one PM • Why every product needs good design in 2023 • Strategies for staying focused amid distractions • Linear’s unique hiring strategies • Sneak peek of a soon-to-be-released Linear feature — Brought to you by Mercury—the powerful and intuitive way for ambitious companies to bank | Composer—the AI-powered trading platform | Pendo—The all-in-one platform for product-led companies building breakthrough digital experiences — Find the full transcript at: https://www.lennysnewsletter.com/p/inside-linear-building-with-taste — Where to find Karri Saarinen: • X: https://twitter.com/karrisaarinen • LinkedIn: https://www.linkedin.com/in/karrisaarinen/ • Website: https://karrisaarinen.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Karri’s background (04:25) Overview of Linear (06:43) Linear’s design process and its focus on quality (12:25) Building a craft-oriented company (16:41) Product management at Linear (18:37) Strategies for launching a startup without a dedicated PM (21:16) How Linear assists PMs in their roles (23:46) Linear’s potential expansion in PM roles (24:58) The importance of design (29:08) Utilizing design and brand as distinct competitive advantages (30:48) The importance of authenticity in branding and messaging (33:08) How design reviews are conducted at Linear (38:34) The Linear method for modern software development  (40:07) Why productivity software should be opinionated (41:23) Why Linear created “cycles” and how it works (43:27) Why Linear doesn’t have metric-based goals (45:07) How a business can thrive without metrics, PMs, and A/B testing (48:04) A customer-focused approach to building product (50:02) Adapting strategies for diverse products and domains (53:05) Three techniques Karri uses to maintain focus (56:47) Linear’s hiring practices  (1:02:10) Paid work trials (1:04:31) How to determine a candidate’s “product sense”  (1:08:21) Linear’s growth journey and milestones (1:14:18) How pricing strategies were initially introduced at Linear (1:16:18) Linear’s journey to finding product-market fit (1:21:44) The importance of online presence and authenticity in business (1:24:59) Insight into the corporate culture at Linear (1:28:29) Lessons learned during Karri’s transition from IC to CEO (1:30:21) Sneak peek into the upcoming “asks” feature at Linear (1:32:04) Lightning round — Referenced: • Linear: https://linear.app/ • Vercel: https://vercel.com/ • Nan Yu on LinkedIn: https://www.linkedin.com/in/thenanyu/ • The Linear method: https://linear.app/method • How Ramp builds product: https://www.lennysnewsletter.com/p/how-ramp-builds-product • Lessons from scaling Ramp | Sri Batchu (Ramp, Instacart, Opendoor): https://www.lennyspodcast.com/lessons-from-scaling-ramp-sri-batchu-ramp-instacart-opendoor/ • Eric Yuan on LinkedIn: https://www.linkedin.com/in/ericsyuan/ • The Timeless Way of Building: https://www.amazon.com/Timeless-Way-Building-Christopher-Alexander/dp/0195024028 • Zen and the Art of Motorcycle Maintenance: https://www.amazon.com/Zen-Art-Motorcycle-Maintenance-Inquiry/dp/0060839872/ • John Wick: Chapter 4: https://www.imdb.com/title/tt10366206/ • Silo on AppleTV+: https://tv.apple.com/us/show/silo/umc.cmc.3yksgc857px0k0rqe5zd4jice • Philips Hue lights: https://www.philips-hue.com/en-us • Finnish salmon soup recipe: https://jernejkitchen.com/recipes/finnish-salmon-soup-lohikeitto — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Karri Saarinen

Co-founder and CEO

Linear