Jack Altman on Product-Market Fit
Jack Altman joins Speedrun to discuss product-market fit, customer feedback, hiring, fundraising, and the realities of building an enduring company.
Drawing on his experience building Lattice from startup to multi-billion-dollar company, Altman explains how founders should think about customer requests, when to pivot, and why some of the hardest decisions come from balancing conviction with market feedback. He shares lessons from the early days of Lattice, including finding product-market fit, building a sales motion, hiring the first employees, and navigating the tradeoffs that emerge as companies scale.
The conversation also covers fundraising, co-founder relationships, startup momentum, and what Altman looks for today as an investor at Alt Capital.
Resources:
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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Jack Altman & Martin Casado on the Future of VC
Jack Altman sits down with Martin Casado, General Partner at a16z, to unpack the shifting dynamics of venture capital and why media matters more than ever. They cover a16z’s evolution from generalists to specialized platforms, the rise of AI infrastructure, and why today’s fiercest battles are often for talent, not market share.
Timecodes:
0:00 Introduction
0:27 Importance of Media for VC
3:50 Evolution of a16z
7:00 Specialization
10:32 Value of Distribution
13:16 Staying Power in Infrastructure
19:49 The Conflicts Dynamic
26:32 State of Play in AI
30:48 The Future of Coding
34:58 Significance of Open Source
39:48 Marc Andreessen’s Leadership
44:02 The Only Sin in VC
48:37 Scaling a Lot of Board Seats
Resources:
Listen to more from Uncapped: https://linktr.ee/uncappedpod
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Find Martin on X: https://x.com/martin_casado
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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Marc Andreessen & Jack Altman: Venture Capital, AI, & Media
In this episode Jack Altman, CEO of Lattice and host of Uncapped, interviews Marc Andreessen on how venture capital is evolving — from small seed funds to billion-dollar barbell strategies — and why today’s most important tech companies don’t just build tools, they replace entire industries. They cover:
The end of “picks and shovels” investing
Why missing a great company matters more than backing a bad one
The power law math behind fund size and asymmetric returns
AI as the next computing platform — and a test for Western civilization
Preference falsification, media power, and what founders can’t say out loud
This is a conversation about ambition at scale, the structure of modern venture, and the deep forces reshaping startups, innovation, and power.
Resources:
Listen to more from Uncapped: https://linktr.ee/uncappedpod
Find Jack on Xhttps://x.com/jaltma
Find Marc on X: https://x.com/pmarca
Find Uncapped on X: https://x.com/uncapped_pod
Timecodes:
00:00 What You Can’t Say
01:20 Founders, Funders, and the Future
02:00 Fund Size and Power Law Math
06:45 From Tools to Full Stack Startups
10:00 Market Sizing and Asymmetric Bets
13:00 Public Markets Mirror Venture Dynamics
17:00 The Barbell Strategy in Venture
20:00 The Conflict Dilemma in Venture
25:00 Staying in Early-Stage Venture
29:30 The Death of the Middle
32:00 Why It’s So Rare to Build a New Top VC Firm
35:00 The Case for Power in Venture
37:45 Limiting Factors for Big Companies
41:00 AI as the Next Computing Platform
45:30 Betting on Startups, Not Incumbents
48:00 How a16z Thinks About Risk
51:00 Building a Top-Tier GP Team
55:00 Taste, Timing, and Getting Into the Scene
57:00 Raising Capital Is the Easy Part
1:00:30 AI’s Existential Stakes
1:05:00 Autonomous Weapons, Ethics, and War
1:11:00 Tech, Government, and Power
1:13:00 Media, Mistrust, and Narrative Collapse
1:24:00 Preference Falsification and Cultural Cascades
1:32:00 The Thought Experiment
1:33:00 Career Advice for Young Builders
1:35:00 Marc vs. the Huberman Protocol
1:39:30 What Would Prove You Right?
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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.
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#225 CEO Lattice, Sarah Franklin: Trailblazer
Guest: Sarah Franklin, CEO of Lattice
As the CEO of a growing company, Lattice’s Sarah Franklin has learned that one of her most important contributions is taking a leap of faith. “You have to have the courage to be the first one to do it,” she says,” and to show that it can be done, and to pave the way so that then your team feels trust.”
Sarah cautions, though, that sometimes courage is deciding to stop and go a different direction. As agentic AI becomes more common, the people building companies like Lattice should look to the “cautionary tales” of how social media and mobile phones have changed society, she says.
“We can have the courage to say, what are the outcomes that we want to prevent? Or what are the outcomes that we want to make sure happen? This all takes, courage, because it’s all unknown.”
Chapters:
(01:14) - Schooling in Mexico
(04:09) - Raising brave children
(10:28) - Sarah’s upbringing
(13:29) - The pursuit of money
(16:23) - Measuring success
(19:28) - Learnings, not regrets
(22:55) - Make an impact
(26:44) - Pitching Trailhead
(32:56) - Elevating a B2B company
(35:27) - How to colonize Mars
(38:39) - Marketing, the Salesforce way
(44:21) - Dolphining and truth-tellers
(50:56) - Renewed purpose
(56:30) - The challenges of being CEO
(01:00:18) - Pave the way
(01:03:25) - “Humanizing AI”
(01:06:57) - Handling controversy
(01:11:04) - Who Lattice is hiring and what “grit” means to Sarah
Mentioned in this episode: FaceTime, Salesforce, Marc Benioff, Mahatma Gandhi, Instagram, the Fortune 500, Java, Jerry Maguire, National Parks, Nike, Michael Jordan, Apple and “Think Different,” Sara Varni, Scott Holden, Andy Kofoid, Databricks, Datadog, Behind the Cloud, Oracle, Microsoft, Elon Musk, Amazon AWS, George Hu, Mike Rosenbaum, Cheryl Feldman, Zac Otero, Guidewire Software, AI agents, Indiana Jones and the Last Crusade, and LinkedIn.
Links:
Connect with Sarah
LinkedIn
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Twitter
LinkedIn
Email: grit@kleinerperkins.com
Learn more about Kleiner Perkins
This episode was edited by Eric Johnson from LightningPod.fm
Autonomous Worlds | Lattice’s Justin Glibert
In today’s episode, we’re exploring the frontier of onchain universes, on Ethereum.
Autonomous Worlds is the new frontier of digital onchain universes, being pioneered by the Lattice team, of which Justin Glibert on the show today is the co-founder and CEO.
Ethereum is not just a financial computer, but a root of state for an infinite number of universes, all with their own laws of physics, objects, players, agents, and state… and, like our universe, still continues with, or without, our presence.
Justin walks us through the evolution of Autonomous Worlds. Get ready because you're going to get a taste of where the Internet has always been pointing towards… it just took us a while to get here.
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------ TIMESTAMPS
0:00 Intro 2:36 Scope of Lattice 7:18 Different Affordances of Ethereum 14:21 Dark Forest 23:51 After Dark Forest 29:32 Writing Code in Assembly & Abstraction 32:42 Lattice 35:58 Games Being Built Today 43:21 Justin’s Thoughts on the “Metaverse” 51:05 Rollup & Die 55:28 Lattice’s Layer 2 1:00:13 The Future of Games 1:04:56 Onchain Native GDP 1:08:17 Closing & Disclaimers
------ RESOURCES
Lattice https://twitter.com/latticexyz https://lattice.xyz/
0xParc https://twitter.com/0xPARC https://0xparc.org/
Justin’s Twitter https://twitter.com/justinglibert
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Apurva Mehta and Jack Altman on Sam Altman, CalPERS, and Liquidation Preferences | E1927
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Todays show:
David Weisburd hosts Apurva Mehta, Jack Altman, and Jason Calacanis to discuss Sam Altman’s huge investment wins (2:34), the role of SPVs (13:19), CalPERS increasing their exposure to venture (26:19), and liquidation preferences (45:56).
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Timestamps:
(0:00) David Weisburd intros Apurva Mehta, Jack Altman, and Jason Calacanis
(2:34) Reddit's IPO and Sam Altman's investment success
(5:48) Apurva's investment strategy and thoughts on fund size and portfolio strategy
(11:50) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist
(13:19) The role of SPVs and the importance of trust in the investment ecosystem
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(26:19) CalPERS and pension funds increasing their exposure to venture capital and private equity
(28:11) Is it a good time to invest in venture?
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(43:02) Fundraising and decision-making processes
(45:56) Higher liquidation preferences at the later stage
(55:49) Rapid fire segment on recent investments
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Mentioned on the show:
https://www.retellai.com
https://www.heygen.com
https://www.owner.com
https://www.foundationhealth.com
https://peregrine.io
https://www.marvl.io
https://getprops.ai
https://www.arkitask.ai
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LinkedIn: https://www.linkedin.com/in/apurvaamehta/
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LinkedIn: https://www.linkedin.com/in/jackealtman/
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Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland
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SaaStr 721: How Revenue Leaders at Box, Calendly, and Lattice Scaled From $0 to $100M+ and Beyond
SaaStr 721: How Revenue Leaders at Box, Calendly, and Lattice Scaled From $0 to $100M+ and Beyond
Mark Roberge, SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies.
Dini Mehta, former CRO at Lattice, Kate Ahlering, CRO at Calendly, and Mark Wayland, CRO at Box, share their stories and offer advice to founders on:
How do you define and refine an ICP?
Can you start and stop a PLG motion?
What should you look for in an Enterprise rep vs. a Mid-Market rep?
How do you diagnose and solve churn?
How should you handle presenting challenges to your C-suite team when you've just joined the company?
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Join us in 2024 at:
SaaStr Annual: Sept. 10-12 in the SF Bay Area. Join 12,500 SaaS professionals, CEOs, revenue leaders and investors for the world's LARGEST SaaS community event of the year. Podcast listeners can grab a discount on tickets here: https://www.saastrannual2024.com/buy-tickets?promo=fave20
SaaStr Europa: June 5-6 in London. We'll be hosting the 5th SaaStr Europa in London for two days of content and networking. Join 3,000 SaaS and Cloud leaders. Podcast listeners can grab a discount on Europa tickets here: https://www.saastreuropa2024.com/buy-tickets?promo=fave200
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20VC Roundtable: Why Early Stage Founders Should Not be Investing, Why Great Founders Have Low EQ, How the Structure of VC Firms Will Change, Will Founder-Led Funds Compete with Sequoia & Is Investing a Team Sport?
Jack Altman is the Founder and CEO @ Lattice, the #1 people management platform, last valued at $3BN. Jack is an investor through his founding of Jack Altman Capital where he has invested in WorkOS, NexHealth, Owner.com, Mercury and more.
Auren Hoffman is the Founder and CEO @ Safegraph, the most accurate database of global points of interest, last valued at $550M. Auren is an investor through his founding of Flex Capital where he has invested in Chime, Checkr, Coinbase, Flexport, Vercel and more.
Jason Lemkin is the Founder and CEO @ SaaStr, the world's largest SaaS community. Jason is an investor through his founding of The SaaStr Fund. In the past, Jason has invested in Pipedrive, Algolia, Salesloft, Front, GreenHouse, Owner.com, Gorgias and more.
In Today's Episode on Founder-Led Funds We Discuss:
Why have we seen the rise of "Founder-led Funds"?
Are founder-led funds more empathetic to the founders they invest in?
How do founder-led funds source and pick investments in a way that traditional VC does not?
Will we see founder-led Funds truly compete against the Sequoias of the world?
How does being an operator make you a better investor?
How does investing help you be a better founder and operator?
How do you communicate your investing practice and firm to your company and team?
What are the biggest excitements and concerns LPs have for Founder-led Funds?
Will we see the face of venture changing much more broadly and structurally?
How do founder-led funds manage both time and company conflicts?
SaaStr 690: From $5M to $100M: How to Scale a Multi-Product Startup with Lattice CEO Jack Altman
One of the open secrets behind a lot of great companies is going multi-product. Jack Altman, CEO and co-founder of Lattice, firmly believes that many more companies should be multi-product, and many should go multi-product earlier than they think. Lattice has launched four product suites in the last eight years, and the ideas that drove their growth apply to most companies today.
Jack Altman & Miles Grimshaw - Building and Investing in Lattice - [Invest Like the Best, EP.345]
My guests today are Jack Altman and Miles Grimshaw. Jack is the co-founder and CEO of Lattice, an HR software platform. Miles is a General Partner at Benchmark, an early investor and Board Director at Lattice, as well as a former guest on Invest Like the Best. Jack started Lattice in 2015 and has scaled it into a multi-billion-dollar business that already serves over 5,000 organizations. In our discussion, we look at all aspects of building and scaling a software product from both an investor and operator’s perspective, which made this particularly fun to do. Please enjoy my conversation with Jack Altman and Miles Grimshaw.
Listen to Founders Podcast
For the full show notes, transcript, and links to mentioned content, check out the episode page here.
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Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.
Past guests include Tobi Lutke, Kevin Systrom, Mike Krieger, John Collison, Kat Cole, Marc Andreessen, Matthew Ball, Bill Gurley, Anu Hariharan, Ben Thompson, and many more.
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Show Notes
(00:02:55) - (First question) - How Jack & Miles met at Y Combinator in 2015
(00:04:22) - Lattice found a niche in mid-market HR software
(00:07:55) - Discovering Lattice's true market need
(00:11:14) - Fear of stalling drove the need for business growth beyond initial product
(00:12:06) - Deciding on multi-product focus over up-market expansion
(00:17:01) - Prioritizing quality of usage over frequency for customer health scores
(00:20:06) - Balancing customer health scores and actual needs
(00:24:31) - Prioritized community by spotlighting HR voices
(00:28:20) - Building community helps companies sell a vision or lifestyle
(00:31:05) - Cultivating broad awareness instead of hard-selling
(00:35:33) - Overcoming the culture of 'perfection’
(00:37:22) - Flywheel effect makes suites efficient: lower go-to-market costs, more focus on product
(00:41:06) - The challenges of juggling current needs and future demands
(00:46:27) - Navigating disagreements and trust-building within a company
(00:50:36) - Investors' roles extend beyond founders, focusing on their own goals and interests
(00:51:52) - How transparency eases the founder-investor dance
(00:55:16) - The changing employer-employee relationship
(00:58:37) - Navigating growth from startup to public equity
(01:05:43) - Lattice's ultimate aspiration
(01:07:42) - Evaluating founders' authenticity
(01:11:18) - What Jack & Miles are most embarrassed about, the most proud of, and the most excited for
(01:14:30) - The kindest thing anyone has ever done for Jack and Miles
EP 80: Jack Altman (CEO, Lattice) on Founding Lattice ($3B), Motivating Employees and Growing up with Sam
Jack Altman is the Co-Founder and CEO of Lattice, a $3 billion HR software company. In the episode, we delve into culture and performance management, hiring best practices, and the journey that led to both Jack and Sam Altman becoming thoughtful entrepreneurial leaders.
Jack also shares insights on maximizing employee performance, fostering work-life balance for himself and his team at Lattice, and the importance of separating "fundraising mode" from other business activities for founders. Overall, a thought-provoking discussion that offers valuable perspectives on leadership and business growth.
(0:00) Intro
(0:39) Doing venture capital and launching a podcast
(6:30) How does culture get created within a company?
(10:14) Is a company more of a sports team or a family?
(11:42) No 100 hour work weeks
(16:13) Employee retention
(24:19) What you want to know when hiring
(30:06) Advantages startups have over big companies
(37:20) What should all founders know about letting people go?
(45:55) Finding product market fit
(54:22) Building relationships with VCs
(1:01:00) Hating software acquisitions
(1:07:46) Sam Altman, brother of the HR software guy
(1:09:43) Thoughts on AI and its future
(1:13:08) Saying the same thing over and over again in leadership
(1:20:06) Thoughts on San Francisco
(1:21:31) Logan Bartlett: VC, podcaster, meme king
(1:25:49) What are you investing in now?
Mixed and edited: Justin Hrabovsky
Produced: Rashad Assir
Executive Producer: Josh Machiz
Music: Griff Lawson
🎙 Listen to the show
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About the Show
Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.
Executive Producer: Rashad Assir
Producer: Leah Clapper
Mixing and editing: Justin Hrabovsky
Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA
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About the Show
Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode of The Logan Bartlett Show, we sit down with the people behind today’s most important startups and extract the tactics, lessons, and frameworks they’ve learned the hard way. Conversations span hiring to GTM, product, growth, fundraising and everything in between - collectively forming the ultimate playbook to make you a better CEO, investor or board member.
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SaaStr 662: Things You Think as a First-Time Founder That Just Ain't So With Lattice Co-Founder & CEO Jack Altman and Saastr Founder & CEO Jason Lemkin
At nine figures in revenue and 550 people, the CEO of Lattice, Jack Altman, has seen every stage of building a startup.
In this week's Workshop Wednesday — held every Wednesday at 10 a.m. PST — Altman talks more in-depth about his viral tweet storm, sharing the eight things you think as a first-time founder that usually aren't true.
This episode is an excerpt of Jack and Jason's conversation. Watch the full video, including Q&A: https://youtube.com/live/2sNsZdFjWOE?feature=share
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SaaStr 622: CRO Confidential: What's Changed for Hiring a VP of Sales in 2023 with Founders Fund Partner Sam Blond and Stage 2 Capital LP and Former Lattice CRO Dini Mehta
It may seem counterintuitive to seek out a sales leadership hire during this time of slowed hiring, but it's the number one topic that many founders talk about and many SDRs, AEs, and sales managers ask about.
Founders may ask, "how do I find the right sales leadership hire?" While someone in sales may ask, "how do I become a CRO someday?"
In today's episode of CRO Confidential, Sam Blond, Partner at Founders Fund, discusses these very questions with the previous CRO of Lattice, Dini Mehta.
Video: https://youtu.be/6eyB4G8y214
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
Subscribe for weekly updates: https://www.saastr.com/subscribeform
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A Web3 Talent & Token Compensation MasterClass | Zack Skelly, Aurora Harshner
In this episode of Empire, Santi is joined by Zack Skelly and Aurora Harshner to discuss the challenges and opportunities of the Web3 talent market.
How should employees and companies think about token compensation? Is compensation transparency an opportunity or a liability? How can we bring more talent to crypto? And what should you think about when joining a Web3 company? Tune in for these answers and more!
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Timestamps:
(00:00) Introduction
(04:23) Crypto's Talent Pool
(13:40) What Positions Are Companies Hiring?
(22:05) Hiring Anons, DAOs & The Future of Work
(29:06) Circle Ad
(30:48) Opportunities & Challenges Of Token Compensation
(51:53) Back Channeling and References
(58:07) Recruiting Tactics
(1:03:36) How Do You Convey Culture?
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Follow Zack: https://twitter.com/zorkary
Follow Aurora: https://twitter.com/aharshner
Follow Santi: https://twitter.com/santiagoroel
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Circle’s USDC has quickly become one of the most trusted and widely used stablecoins because of its composability, stability and reserve transparency. As a seamless, trusted digital currency, USDC is a zero-to-one opportunity for the global financial system. Check out their Transparency Hub at http://empirepodcast.link/circle that outlines everything from links to USDC weekly reserve reports, monthly attestations, and blog posts written by their executive team highlighting how and why USDC was built the way it is.
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Resources
Aurora's website
https://www.auroraharshner.com/
Dragonfly's Job Board
https://jobs.dragonfly.xyz/jobs
Dragonfly's Medium
https://medium.com/dragonfly-research
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Disclaimer: Nothing said on Empire is a recommendation to buy or sell securities or tokens. This podcast is for informational purposes only, and any views expressed by anyone on the show are solely our opinions, not financial advice. Santiago, Jason, and our guests may hold positions in the companies, funds, or projects discussed.
SaaStr 575: The State of SaaS Marketing in 2022: Mutiny & SaaStr CMO Panel
The last few years have certainly tested marketers, but 2022 serves up a brand new array of challenges. Uncharted territory stretches ahead, but the unknown can also present opportunities for growth and greatness.
At Mutiny's The Second Lever digital conference, SaaStr Founder Jason Lemkin hosted a star-studded CMO panel featuring Salesforce President & CMO Sarah Franklin, Box CMO Chris Koehler, and Attentive CMO Sara Varni. In the eye-opening session, these marketing leaders discuss the market pulse, impactful branding, and strategies for the future.
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
Subscribe for weekly updates: https://www.saastr.com/subscribeform
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20VC: What Is Core To The Best Investor - Founder Relationships, The Biggest Risk For Founders In The Early Days & Why EQ Is The Most Important Trait For Managers with Jack Altman, Founder & CEO @ Lattice
Jack Altman is the Founder & CEO of Lattice, actually our partners for this month on the show and as you will hear, they are the #1 performance management solution for growing companies. Lattice have raised close to $10m in funding from some of our favourites in industry including the likes of Miles Grimshaw @ Thrive, Khosla Ventures, Elad Gil, Alexis Ohanian and YC's Daniel Gross. Prior to founding Lattice, Jack was the Head of Business Development @ Lattice where he saw the firm move into hyperscaling. Jack has also build an incredible angel portfolio including the likes of Gusto, OpenDoor, Instacart, Zenefits and Soylent.
In Today's Episode You Will Learn:
1.) How Jack made his way from leading angel investor to Head of Business Development @ TeeSpring to the world of SaaS with the founding of Lattice?
2.) What does Jack mean when he says "founders must do what it takes to get the best people on board"? To what extent does Jack believe that great investors provide social validity to future hires?
3.) How does Jack think about really getting the best from his team? What is core to empowering them? Why does he believe that EQ is the most important skill for managers? What does Jack believe is the right way to give clear and direct feedback?
4.) Why does Jack believe that the best relationships with investors are less formal? What does Jack really look for in his relationships with investors? What does Jack mean when he says ''investor advice is right on valuation''?
Items Mentioned In Today's Show:
Jack's Fave Book: Meditations
Jack's Fave Blog: SaaStr
As always you can follow Harry, The Twenty Minute VC and Jack on Twitter here!
Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.
Lattice is the #1 performance management solution for growing companies. With Lattice, it's easy to launch 360 performance review cycles as often as you want. And you also get a continuous feedback system with OKR goal tracking, real-time feedback, and 1-on-1 meetings to make sure employees get feedback between reviews. Find out why the likes of CoinBase, PlanGrid, Birchbox and WePay trust Lattice as their performance management solution by heading over to lattice.com to start investing in your people. That's Lattice.com.
Recurly, the company powering subscription success, with Recurly's enterprise-class subscription management platform providing rapid time-to-value without requiring massive integration effort and expense and they have the ability to not only increase revenue by 7% but also reduce the all-important churn rate. That is why thousands of customers from Twitch to HubSpot to CBS Interactive trust Recurly as their subscription management platform. Check them out on recurly.com that really is a must.
SaaStr 149: 2 Fundamental Challenges To Rapid Scaling in SaaS, The Importance of Short Qualification Periods & Why Departments Must Also Have North Stars with Jack Altman, Founder & CEO @ Lattice
Jack Altman is the Founder & CEO of Lattice, the #1 performance management solution for growing companies.They have raised close to $10m in funding from some of our favourites in industry including the likes of Miles Grimshaw @ Thrive, Khosla Ventures, Elad Gil, Alexis Ohanian and YC's Daniel Gross. Prior to founding Lattice, Jack was the Head of Business Development @ Teespring where he saw the firm move into hyper scaling. Jack has also build an incredible angel portfolio including the likes of Gusto, OpenDoor, Instacart, Zenefits and Soylent.
In Today's Episode You Will Learn:
How Jack made his way from seeing the hypergrowth of Teespring to starting Lattice?
What does Jack identify as the 2 core challenges to rapid scaling in SaaS? Does Jack agree with Chris Caren in stating you have to hire for 3-4 years ahead of the role? How does Jack see the role and structure of communication change with the scaling of a firm?
How did the early days of selling look with Lattice? How did Jack incorporate the team into his learnings and development within the world of SaaS? What should founders look for in the first sales hire? How does that profile change with the scaling?
Why does Jack believe that each and every department should have their own North Star as well as a company North Star? Does Jack concur with Eric Ries' believe that every department must also have their own budget?
In terms of metrics, how does Jack prioritise within the metric stack? What is most important for Jack to focus on? How has Jack seen this change with time? Does Jack agree with Shan Sinha @ Highfive that it is "always about payback"?
60 Second SaaStr
Jack's Favourite SaaS reading material?
What does Jack know now that he wishes he had known at the beginning?
How much time does Jack spend talking to customers?
If you would like to find out more about the show and the guests presented, you can follow us on Twitter here:
Jason Lemkin
Harry Stebbings
SaaStr
Jack Altman
Product Hunt Radio: Episode 2 w/ Kat Manalac, Nikhil Basu Trivedi, & Jack Altman
This week Kat Manalac (Partner at Y Combinator), Nikhil Basu Trivedi (VC at Shasta Ventures), and Jack Altman (Growth at Teespring) join me (Ryan Hoover) in the second episode of PHR. We chat about online-to-offline apps, a product to fight those darn San Francisco parking tickets, and the trend toward anonymous communication. Products mentioned: Flock - http://www.producthunt.co/posts/flock Jukely - http://www.producthunt.co/posts/jukely design+code - http://www.producthunt.co/posts/design-code Cloak - http://www.producthunt.co/posts/cloak-ios Fixed - http://www.producthunt.co/posts/fixed Patreon - http://www.producthunt.co/posts/patreon Secret - http://www.producthunt.co/posts/secret Rando - http://www.producthunt.co/posts/rando Facebook Nearby Friends - http://www.producthunt.co/posts/fb-nearby-friends Intro/outro music by eldienneproductions -https://soundcloud.com/eldienneproductions/hip-hop-beat-instrumental --- Product Hunt is a daily leaderboard of brand new products. Visit producthunt.co.
