NEA's Tiffany Luck on AI IPOs, personal agents, and the ROI reckoning
Tokenmaxxing was the hottest trend in Silicon Valley earlier this year, with CEOs encouraging employees to push AI usage as far as it would go. Then the bill came due. Uber reportedly blew through its annual AI budget in a few months, some companies cut Claude licenses for parts of their org, and Meta killed its internal leaderboard.
This tension between hype and ROI is exactly where NEA partner Tiffany Luck lives these days. She got her start convincing companies that e-commerce was the future, and now she's all in on AI, especially when it comes to the possibilities for "magic moments" in the consumer business.
On this episode of TechCrunch's Equity podcast, Luck joins Rebecca Bellan to talk about the future of personal agents, her thoughts on this year's AI IPOs, and how startups are stepping in to help enterprises track return on AI spend.
Listen to the full episode to hear:
What the tokenmaxxing-to-ROI shift means for how companies measure AI spend.
Why forward deployed engineers are becoming a "Trojan horse" for AI adoption.
How enterprises are mixing and matching models instead of committing to one provider.
Why Tiffany thinks value is being created at every layer of the AI stack, not just at the model layer.
Subscribe to Equity on YouTube, Apple Podcasts, Overcast, Spotify and all the casts. You also can follow Equity on X and Threads, at @EquityPod.
Chapters:
00:00 Intro
00:51 Tiffany Luck's path from Lot18 to Amazon to VC
3:45 Magic moments: Waymo, healthcare, and the gap in personal agents
7:36 Privacy, security, and trusting AI with your life
10:39 IPO outlook: Anthropic vs. OpenAI on public markets
13:58 Compute, infrastructure, and where the value sits
15:41 What’s the ROI on tokenmaxxing?
27:07 Forward deployed engineers as a ‘Trojan horse’
32:49 Outro
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How Fal.ai Went From Inference Optimization to Hosting Image and Video Models
Fal.ai, once focused on machine learning infrastructure, has evolved into a major player in generative media. In this episode of The New Stack Agents, hosts speak with Fal.ai CEO Burkay Gur and investor Glenn Solomon of Notable Capital. Originally aiming to optimize Python runtimes, Fal.ai shifted direction as generative AI exploded, driven by tools like DALL·E and ChatGPT. Today, Fal.ai hosts hundreds of models—from image to audio and video—and emphasizes fast, optimized inference to meet growing demand.
Speed became Fal.ai’s competitive edge, especially as newer generative models require GPU power not just for training but also for inference. Solomon noted that while optimization alone isn't a sustainable business model, Fal’s value lies in speed and developer experience. Fal.ai offers both an easy-to-use web interface and developer-focused APIs, appealing to both technical and non-technical users.
Gur also addressed generative AI’s impact on creatives, arguing that while the cost of creation has plummeted, the cost of creativity remains—and may even increase as content becomes easier to produce.
Learn more from The New Stack about AI’s impact on creatives:
AI Will Steal Developer Jobs (But Not How You Think)
How AI Agents Will Change the Web for Users and Developers
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Notable Capital's Hans Tung on the state of VC and the upside to down rounds
This week, Mary Ann talked to Hans Tung, managing partner of Notable Capital (formerly GGV Capital), which is focused on investing in the US as well as in Europe and Latin America.
Long-time listeners may recall that Hans, whose portfolio includes the likes of Airbnb, StockX and Slack, joined Equity last year to focus on down rounds, a term often treated like an evil phrase. Today, we're digging into why Hans still believes in down rounds, the importance of long-term thinking and the current state of startup investment.
We'll also dive into:
Why Hans is so bullish on fintech, and what sectors within fintech especially has him psyched.
Recent changes at his own firm, and why there have been so many personnel changes at VC firms as of late
And more!
All right, sit back, hit play and have some fun with us. Equity will be back on Monday. See you then!
Equity is TechCrunch’s flagship podcast and posts every Monday, Wednesday and Friday. You can subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.
You also can follow Equity on X and Threads, at @EquityPod.
For the full interview transcript, for those who prefer reading over listening, read on, or check out our full archive of episodes over at Simplecast.
Credits: Equity is produced by Theresa Loconsolo with editing by Kell. Bryce Durbin is our Illustrator. We'd also like to thank the audience development team and Henry Pickavet, who manages TechCrunch audio products.
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When will the paper unicorns fold?
This week, Alex sat down with GGV Capital's Jeff Richards, an investor who has perspective on the last venture boom and the resulting dénouement of that particular saga that we've been covering since the end of 2021. Richards has been an investor since 2008, so he's seen a business cycle or two, which convinced us that he'd be the perfect person to discuss the diverging fates of late-stage startups.
Here's what we got into:
The idea that all unicorns are in trouble is wrong; some late-stage startups got it right.
What this means for some eventual IPOs, and for those that didn't, likely some liquidations as well (some examples here, but the list is longer than that post outlines).
We also talked about the existence of unifying characteristics at late-stage startups that are doing well, and how to note early signals that the venture climate is about to molt.
As always, Equity will be back on Friday with your weekly news round up, but until then, you can catch us on Twitter @EquityPod
For episode transcripts and more, head to Equity’s Simplecast website.
Equity drops at 7:00 a.m. PT every Monday, Wednesday and Friday, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. TechCrunch also has a great show on crypto, a show that interviews founders, one that details how our stories come together and more!
Credits: Equity is produced by Theresa Loconsolo with editing by Kell. Bryce Durbin is our Illustrator. We'd also like to thank the audience development team and Henry Pickavet, who manages TechCrunch audio products.
Learn more about your ad choices. Visit megaphone.fm/adchoices
SaaStr 651: Top Mistakes Founders Make with Series A with Black Mangroves, Square Peg, Vertex, and GGV
Arnaud Bonzom, Founder and Managing Director @ Black Mangroves moderates a panel with Carmen Yuen, General Partner @ Vertex, Jenny Lee, Managing Partner @ GGV Capital, and Piruze Sabuncu, Partner @ Square Peg Capital on what founders should look out for when raising a Series A.
In this panel, Carmen, Jenny, and Piruze will discuss the lessons learned at Vertex, GGV, and Square Peg on the common pitfalls to look out for when you are raising your Series A. For each pitfall, they will provide tips and tactics on how to overcome them.
This episode is an excerpt of the VC session. You can watch the full video: https://youtu.be/nFUUTXlnaa0
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SaaStr Annual will officially be back in 2023. Join 12,500 SaaS CEOs, Founders, Revenue leaders, and investors. Annual 2023 will take place September 6-8, 2023 in the SF Bay Area. Podcast listeners can use code FAVE100 to save 100 off tickets. Use FAVE100 when you buy your tickets at saastrannual2023.com
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
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SaaStr 647: Scaling The Top SMB SaaS Companies: What It Takes with GGV Capital Managing Director Jeff Richards and GGV Capital Partner Tiffany Luck
The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. There are over 400M small businesses worldwide. That's more than 90% of companies and 40-50% of GDP.
In this episode, Jeff Richards and Tiffany Luck, Managing Director and Partner at GGVCapital, share what it takes to win as a SMBTech startup in today's economy.
Full video with Q&A: https://youtube.com/live/pcgXYRMX2XU
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
Subscribe for weekly updates: https://www.saastr.com/subscribeform
Twitter: https://twitter.com/saastr
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Instagram: https://www.instagram.com/saastr/
Our North American Event: https://bit.ly/2OXeAYh
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Be relevant, or get downturned
Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines.
This is our Wednesday show, where we niche down to a single person, think about their work and unpack the rest. This week, Mary Ann interviewed Hans Tung, prolific investor and managing partner of GGV, a venture firm with more than $9 billion in assets under management.
The pair had a great conversation on:
How Hans is advising portfolio companies to weather this downturn
What he’s looking for in new investments
How startups can stay relevant no matter the economic environment
What he’d be if he weren’t a VC (hint: Mark Cuban follows a similar playbook)
His new initiative around embedded fintech
With two decades of experience in investing in companies such as Affirm and Airbnb, Hans has been through more than one cycle and his calm, steady approach to handling challenging macro environments comes through.
We're excited to share this conversation with you, but please note: there were technical issues and the audio quality is not up to our usual standard. Thanks for your understanding, and we hope you enjoy the conversation anyway.
As always, the full crew will be back on Friday, but keep up with Equity in the meantime @EquityPod on Twitter!
Equity drops at 10:00 a.m. PT every Monday and at 7:00 a.m. PT on Wednesdays and Fridays, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. TechCrunch also has a great show on crypto, a show that interviews founders, one that details how our stories come together and more!
Credits: Equity is produced by Theresa Loconsolo with editing by Kell. Bryce Durbin is our Illustrator. We'd also like to thank the audience development team and Henry Pickavet, who manages TechCrunch audio products.
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SaaStr 589: The Secrets to Working with VC Associates, Scouts, Syndicates....and the True Gate Keepers to Venture Capital with Coelius Capital Managing Partner Zach Coelius and GGV Capital Investor Tiffany Luck
Fundraising with a successful VC firm is a huge goal for entrepreneurs, especially in the early stages of the business. But the path to a deal isn't always as straightforward as it may seem. During an enlightening session at SaaStr Europa 2022, Zach Coelius (Managing Partner at Coelius Capital) and Tiffany Luck (Investor at GGV Capital) share the secrets and lesser-known players in the world of venture capital. As Luck says, "There are many players in the VC ecosystem, and so your entry point to fundraising might be with any one of these players."
Full video: https://youtu.be/xKb4ORuFDSc
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
Subscribe for weekly updates: https://www.saastr.com/subscribeform
Twitter: https://twitter.com/saastr
LinkedIn: https://www.linkedin.com/company/2724976
Quora Group: https://www.quora.com/q/cloud
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Instagram: https://www.instagram.com/saastr/
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20VC: Investing Lessons From Rounds In Peloton and Square, Why Great Investing is Stock-Picking and Sector Penetration & The Next Decade in Venture, Is Tiger's The Right Model with Hans Tung, Managing Partner @ GGV Capital
Hans Tung is a Managing Partner at GGV Capital, one of the leading venture firms of the last 2 decades with a portfolio including Alibaba, Xiaomi, Peloton, Airbnb, Slack, and many more. As for Hans, he has been named to the Forbes Midas list nine consecutive years from 2013-2021, most recently ranking #3. His portfolio includes 18 unicorns including Affirm, Airbnb, Coinbase, Divvy Homes, Peloton, Poshmark, Slack, Wish and Xiaomi. In 2005, he was among the first Silicon Valley VCs to move to China full time, spending eight years investing in the fastest-changing tech landscape in the world before returning to Silicon Valley in 2013 to join GGV Capital.
In Today's Episode with Hans Tung You Will Learn:
1.) How Hans made his way into the world of venture from founding his first two companies? How did seeing the booms and busts of the macro-financial markets impact both his investing mindset and the companies he likes to back?
2.) The Landscape: How does Hans analyze the current venture landscape today? How does one compete in a world of Tiger and crossover funds writing term sheets post first meeting? How does Hans think about his own price sensitivity today? How does he determine when to pay up vs when to say no? What have been some of his biggest lessons on price?
3.) Working with the likes of Peloton, Square, Alibaba, what have been some of Hans biggest lessons on market size? What do most investors get wrong when it comes to market sizing? How does Hans think about an attractive enough exit multiple for a growth stage check? What did Peloton teach Hans about insertion points when investing?
4.) How does Hans think about when is the right time to sell? What have been some of his biggest lessons on taking cash off the table? Despite the success, how does Hans ensure he has the mental plasticity to approach every new deal with a fresh perspective? What does he do to ensure he does not have an unconscious bias from his past successes?
Item's Mentioned In Today's Episode with Hans Tung
Hans' Favourite Book: Outliers: The Story of Success
Hans' Most Recent Investment: JOKR
E40: “Angel” Podcast: Jeff Richards, Managing Partner at GGV Capital shares lessons for founders & investors from 2008 recession & Dot-com bust, criteria for taking on venture debt, valuing companies in a down market & more
0:51 Jason gives some thoughts on quarantine & intros GGV's Jeff Richards
5:11 What will this crisis look like on the other side? Benefits of having a levelheaded approach
11:38 What has Jeff seen from his seasoned portfolio founders who went through the 2008 crisis?
16:21 What advice does Jeff give to first-time founders in his portfolio?
22:22 Investor panic & differences in opinion between independent & investor board members
25:50 What could inexperienced board advice be in a time like this?
30:45 What is GGV's typical check size, how many startups do they invest in per year, and how are their funds divvied up between early-stage & growth
33:26 Chances that current deals could be renegotiated? How can founders price themselves properly?
38:05 Jeff explains liquidation preferences
42:52 How should companies approach taking venture debt in a time like this? What is Jeff's criteria for taking venture debt?
51:11 If things are going poorly, what are some things founders can do to right the ship? Examples of great pivots that saved companies
57:58 What is Airbnb's roadmap from here on out?
1:02:12 Why Jeff doesn't get enamored with IPO valuations & why he is long tech
1:08:18 Thoughts on Zoom, anti-trust laws & more
20VC: The Transition From Founder To CEO, How To Determine When To Stretch On Price in Venture & The Benefits of Attribution for Partnership Dynamics with Jeff Richards, Managing Partner @ GGV Capital
Jeff Richards is Managing Partner @ GGV Capital, one of the leading venture firms of the last decade with a portfolio including the likes of Alibaba, Slack, Square, Xiaomi, Peloton, OpenDoor, just to name a few. As for Jeff, he sits on the board of or is an observer at BigCommerce, Brightwheel, Gladly, Lambda School, Namely and Tile just to name a few. Jeff also led GGV's investments in Buddy Media (acquired by Salesforce), HotelTonight, Flipboard and has been actively involved in GGV's investments in Opendoor, Domo, Square and Wish. Prior to joining GGV, Jeff founded two software companies: R4 (acquired by VeriSign), and QuantumShift, backed by Texas Pacific Group (TPG).
In Today's Episode You Will Learn:
1.) How Jeff made his way into the world of VC with GGV from founding and scaling 2 software companies in the 90s? What were Jeff's 2 biggest takeaways from having the company he founded raise over $100m then go to $0 in the crash?
2.) How does Jeff approach and see the transition from founder to CEO today? When does this transition need to occur? How do first-time founders differ compared to experienced serial entrepreneurs when it comes to building their teams? Where do they often struggle or make mistakes? What advice does Jeff offer them?
3.) Jeff has previously said, "do not raise for the highest valuation", what is his thinking here? What specific examples does Jeff have of why it can hurt and damage both the founder and the company? How does Jeff think about his own price sensitivity today? How does he determine when a stretch is a stretch too far? From backing the likes of Alibaba, Xiaomi and Didi, what were his biggest takeaways when it came to price?
4.) Decision-making is one of the only products venture has, how does Jeff and GGV approach decision-making as a firm today? Being a slightly later stage firm, how do they think about reserve allocation? What does the re-investment decision-making process look like? How does GGV think about attribution as a firm today? What are the benefits?
5.) What advice would Jeff give to an individual that has just entered VC? What does Jeff know now that he wishes he had known at the beginning? How does Jeff think about what it takes to be a truly special board member? What one or two things can a board member do to move the needle in their relationship with their founder?
Items Mentioned In Today's Show:
Jeff's Fave Book: In an Uncertain World: Tough Choices from Wall Street to Washington
Jeff's Most Recent Investment: Lambda School, Electric
As always you can follow Harry, The Twenty Minute VC and Jeff on Twitter here!
Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC.
Season 3, Episode 2: The Xiaomi IPO
Acquired kicks off our China tech mini-series by teaming up with the best in the business: Hans and Zara from GGV’s 996 Podcast! Together we cover the largest technology IPO in the world since fellow China tech giant Alibaba in 2014: Xiaomi, where Hans has been an investor and board member from the very beginning. This episode is chock full of history and insight on both Xiaomi and what’s happening in China tech more broadly, and why we all should be paying attention. No matter where you live, this is definitely not one to miss!
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20VC: Lessons From Slack and Opendoor on Price Sensitivity, Why The Best CEOs Are Able To Manage Momentum and Why Being A Board Member is a "Full Contact Sport" with Glenn Solomon, Managing Partner @ GGV Capital
Glenn Solomon is a Managing Partner @ GGV Capital, one of the world's leading venture funds with $3.8Bn under management across 8 funds and a portfolio including the likes of Airbnb, Xiaomi, Alibaba, Slack, Square, the list goes on. As for Glenn, since joining GGV in 2005 Glenn has helped 7 companies go public including Pandora, Zendesk, Square, SuccessFactors and more and has led investments in Airbnb, Slack, Opendoor, DOMO and Hashicorp just to name a few. Prior to GGV, Glenn was a General Partner with Partech and before that spent time with Goldman Sachs. You must also check out Glenn's blog here.
In Today's Episode You Will Learn:
1.) How Glenn made his way from tennis at Stanford to the walls of Goldman Sachs before entering the world of VC with Partech and then GGV?
2.) Having been in VC for over 20 years, how has Glenn fundamentally seen the startup and VC landscape alter? How did advice from John Doerr alter his thinking on platform shifts? Does Glenn agree with Elad Gil that we are all looking for the next vein of innovation to explore? How must VCs respond?
3.) How has Glenn seen the development of himself as an investor over the last 20 years? What has he found to be the commonalities amongst the very best VCs? How does Glenn think about the importance of investor specialisation?
4.) How does Glenn think about price sensitivity? When has Glenn made his biggest mistakes with regards to price? How does Glenn's opinions change with the differing insertion points from Series A to pre-IPO?
5.) What does Glenn believe makes the truly special board members? What does he mean when he says being on a board is a "full contact" sport? What are the foundational pillars that Glenn has learnt make the most productive and successful board meetings? What can both founders and VCs do to drive efficiency from their time in board meetings?
Items Mentioned In Today's Show:
Glenn's Fave Book: Shoe Dog, Born A Crime, Irena's Children
Glenn's Most Recent Investment: Unravel Data
As always you can follow Harry, The Twenty Minute VC and Glenn on Twitter here!
Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC.
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20VC: 3 Key Differences Between US and Asian Tech Markets & With Such Large Incumbents Chasing Early Acquisitions, Is There A Market For Later Stage VC with Crystal Huang, Investor @ GGV Capital
Crystal Huang is a Principal @ GGV Capital, one of the world's leading venture firms partnering with entrepreneurs in the world's largest markets, the US and China. At GGV Crystal led the firm's investment in Wigo (acquired by Cinemagram) and attends board meetings at Tile and Flightcar. Crystal is also a board member @ NextGen partners, the organization representing the future General Partners within the bay area. Prior to joining GGV, Crystal worked as an analyst in Blackstone's Technology M&A Advisory Group and due to her immense promise and success already, Crystal has been named to Forbes' 30 Under 30 Venture Capital.
In Today's Episode You Will Learn:
1.) How Crystal made her way into the world of VC from Tech M&A with Blackstone?
2.) How does Crystal view the ongoing debate of operator vs non-operator experience? Does Crystal agree with Pat Grady that the rate of decay on operating experience has never been greater? What elements of operational experience, applied to VC, do stand the test of time?
3.) What does Crystal believe are the 3 key differences when comparing the US and Asian tech markets? How do deal sizes change across geographies? What does this do to the unit economics of the businesses? How does vendor engagement and sales cycles differ?
4.) In a world of Baidu, Alibaba and Tencent quickly acquiring or copying innovative ideas, is there a market for true later stage VC in Asia? Where are the market opportunities? How does incumbent power in Asia differ to incumbent power in the US?
5.) How does Crystal fundamentally see distribution models vary between the US and Asia? Has Asia enjoyed the same rise of the "self-service model" enacted by many in the US? What does this mean for internal org structures and unit economics?
Items Mentioned In Today's Show:
Crystal's Fave Book: The Code Book
Crystal's Most Recent Investment: BitSight
As always you can follow Harry, The Twenty Minute VC and Crystal on Twitter here!
Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.
NatureBox Unlimited snack plans offer all you can eat snacks for one fixed price per employee. Naturebox use simple ingredients you can trust to create bold flavors you can't find anywhere else. All NatureBox snacks are free from artificial junk and variety is endless with options from sweet or savory to vegan or gluten-free. Simply choose the plan that fits your team's unique snacking habits and select any of NatureBox's time-saving add-on's. And beyond Unlimited snacks, you'll receive perks such as free kitchen setup, no contracts, a dedicated account manager and more. Simply click here to and use the offer code VC20 to get 20% of your first Naturebox month.
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20VC: Why This Is Just The Start for Consumer Mobile, 3 Lessons China Taught About How To Invest Better In The US & How To Think About The Opportunity Cost of Capital Deployment with Hans Tung, Managing Partner @ GGV Capital
Hans Tung is a Managing Partner @ GGV Capital, one of the world's leading venture firms partnering with entrepreneurs in the world's largest markets, the US and China. Evident when looking at Han's incredible investments in the likes of Wish, Poshmark, musical.ly, Slack and OfferUp in the US and then Xiaomi, Forgame, and Domob Ads in Asia. Previously, Hans was with Bessemer Venture Partners, where he helped global players such as Skype expand into China. Hans was also a founding member of two pan-Asian internet startups that were subsequently sold to telcos. Due to his incredible success, Hans has been ranked as a top VC on the Forbes Midas list since 2013 and was recognized by The Founder and CBN News magazines in the past as a Top 10 most entrepreneur-friendly VC in China.
In Today's Episode You Will Learn:
1.) How Hans made his way into VC with Bessemer having founded and exited 2 prior startups?
2.) Why does Hans believe that the globalisation of consumer mobile companies is the biggest trend in his career? Why is Hans still so attracted to consumer with lacking distribution channel availability and incumbents like Amazon? Have Amazon already won?
3.) What were Hans' biggest lessons from investing in China that have allowed him to invest better in the US? How does Hans evaluate prior US companies entering strategies into China? How does he analyse Uber's entering into China?
4.) Hans has backed some of the hottest companies in the business from Airbnb to Wish, how does Hans respond to price sensitivity and having to pay up to get into the round? How does Hans think about the opportunity cost of capital deployment?
5.) Why does Hans remain so bullish on the globalisation of tech? In a world of Trump and Brexit are we not in ever more atomistic times? How does Hans see the convergence of millenial consumers when comparing the US and Asia?
Items Mentioned In Today's Show:
Hans' Fave Book: The Information, Stratechery
Hans' Most Recent Investment: iBotta
As always you can follow Harry, The Twenty Minute VC and Hans on Twitter here!
Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.
NatureBox Unlimited snack plans offer all you can eat snacks for one fixed price per employee. Naturebox use simple ingredients you can trust to create bold flavors you can't find anywhere else. All NatureBox snacks are free from artificial junk and variety is endless with options from sweet or savory to vegan or gluten-free. Simply choose the plan that fits your team's unique snacking habits and select any of NatureBox's time-saving add-on's. And beyond Unlimited snacks, you'll receive perks such as free kitchen setup, no contracts, a dedicated account manager and more. Simply click here to and use the offer code VC20 to get 20% of your first Naturebox month.
Leesa is the Warby Parker or TOMS shoes of the mattress industry. Leesa have done away with the terrible mattress showroom buying experience by creating a luxury premium foam mattress that is ordered completely online and ships for free to your doorstep. The 10-inch mattress comes in all sizes and is engineered with 3 unique foam layers for a universal, adaptive feel, including 2 inches of memory foam and 2 inches of a really cool latex foam called Avena, design to keep you cool. All Leesa mattresses are 100% US or UK made and for every 10 mattresses they sell, they donate one to a shelter. Go to Leesa.com to start the New Year with better nights sleep!