Airwallex's Jack Zhang on Fintech, Failure, and Growth
In 2020, Airwallex lost nearly half its revenue overnight. Today it's worth $11 billion.
Jack Zhang reflects on the decisions that kept the company alive, raising capital during uncertainty, and leading through its toughest chapter.
This episode is a candid look at why Jack chose to keep building, even when a $1.2 billion acquisition was on the table.
Guest: Jack Zhang, founder and CEO, Airwallex
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20VC: The Most Insane Story in Startups: Airwallex: The Angel That Turned $1M into $1BN | The Fund That Pulled a Term Sheet & Lost $1BN | Rejecting Stripe's $1.2BN Offer | Scaling to $1BN in Revenue & 100% YoY Growth for 8 Years with Jack Zhang
Airwallex is the most insane story in startups:
The best angel investment ever: The angel that turned $1M into $1BN.
One of the world's best VCs pulled a term sheet and lost $1BN.
The company turned down a $1.2BN offer from Stripe.
The company scaled to $1BN in transaction volume in 9 months.
The company has never not grown 100% in a year.
Jack Zhang is the Co-Founder and CEO of Airwallex, one of the world's fastest-growing global payments and financial infrastructure companies. Since founding the company in 2015, Jack has scaled Airwallex to over $130B in annual payment volume, $720M in ARR, and a global team of 1,800+ employees. Under his leadership, Airwallex has raised over $1.2BN from investors including Square Peg, Lone Pine, and Tencent.
In Today's Episode We Discuss:
00:00 – The Best Angel Investment Ever: From $1M to $1BN
06:55 – From Lemon Factory and Petrol Station to Billionaire: The Early Days
15:20 – $5M side hustle while working full-time: how Jack did it
24:45 – Failing Three Times Before Product-Market-Fit
31:00 – The Term Sheet That Got Pulled and Lost Matrix $1BN
34:40 – Why We Rejected Stripe's $1.2BN Acquisition Offer
49:05 – 0-$1B transaction volume in 9 months: How Shein Saved Airwallex
1:03:40 – We F****** Up Scaling internationally... & Burnt $200M/year
1:08:00 – When COVID hit, they lost 50% of revenue overnight
1:11:45 – Why Jack raised at 6x revenue and is now buying back stock himself
1:15:00 – The truth about secondaries and how much is "enough"
1:18:00 – The hiring mistakes that almost broke the culture
1:20:15 – Why Jack is Taking Out a Line of Debt for $70M